including upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly and procedures. Previous retail experience / customer service experience. For leadership roles; managerial
exceptional management skills, particularly in customer relations, sales, and administration. Organise ensure consistent and high-quality service is provided to customers. Ensure that a high standard of performance and update the branch's customer database regularly. Create reports on customer inactivity and follow up relevant sales personnel to re-engage inactive customers. Motivate sales personnel to provide superior leadership and team management skills. Excellent customer service and relationship management abilities. Proficient
staff supervision, inventory management and customer service. Duties: Drive sales and stock management planograms) for a complete customer shopping experience. Ensure exceptional customer service at all touch points shop-keeping and house-keeping disciplines Manage customer interactions, complaints and requests Analyse right the first time. Anticipates and responds to customers' needs fast and effectively. Assists in resolving attracts the client into buying the product or service. Provides feedback. Manages the work environment
staff supervision, inventory management and customer service. Duties: Drive sales and stock management planograms) for a complete customer shopping experience. Ensure exceptional customer service at all touch points shop-keeping and house-keeping disciplines Manage customer interactions, complaints and requests Analyse right the first time. Anticipates and responds to customers' needs fast and effectively. Assists in resolving attracts the client into buying the product or service. Provides feedback. Manages the work environment
sourced from external suppliers. Customer Service: Customer Service essentially means that we go above the customers' expectations or requirements. Customer Care: Customer care means how well customers are getting a customer to purchase an item that is more expensive than the product that the customer was originally and Display: This is a key factor in attracting customers into the retail store. Marketing: Whilst the marketing
sourced from external suppliers. Customer Service: Customer Service essentially means that we go above the customers' expectations or requirements. Customer Care: Customer care means how well customers are getting a customer to purchase an item that is more expensive than the product that the customer was originally and Display: This is a key factor in attracting customers into the retail store. Marketing: Whilst the marketing
Sales and customer interaction experience General Tasks: Provide superior customer service levels that that exceed customer expectations while staying in line with Company policies and procedures Ensure that regulations/ applicable laws Interacting with customers on a regular basis to ensure satisfaction and Resolving customer problems and queries as needed Manage warranty claims and assist the customer, salesman
business objectives, demonstrating an unsurpassed service culture. You will perform with high integrity in team to create a brilliant experience where our customers feel delighted, surprised, and excited. To achieve the team to maintain and grow strong long-term customer relationships. He/she is also accountable to manage performing team. Maintaining and growing strong customer partnerships. Leading the day-to-day operations Decision-making Strategy & big picture thinking Customer Orientation Merchandising Curve Gear Product Knowledge
business objectives, demonstrating an unsurpassed service culture. You will perform with high integrity in team to create a brilliant experience where our customers feel delighted, surprised, and excited. To achieve the team to maintain and grow strong long-term customer relationships. He/she is also accountable to manage performing team. Maintaining and growing strong customer partnerships. Leading the day-to-day operations Decision-making Strategy & big picture thinking Customer Orientation Merchandising Curve Gear Product Knowledge
role will also be responsible for excellent customer service in all aspects, professionally representing the cash up and banking detail daily Assist with customer refunds Ensure that staff purchases have been Assist Branch manager with duties pertaining to customers when he/she is on leave, or out of the store General