store operations, uphold exceptional customer service standards, drive sales, and cultivate an atmosphere growth. Train and motivate staff to deliver exceptional sales performance and customer service. Visual demand. Staff Leadership and Development: Recruit, train, and supervise retail staff, ensuring that they Protection of Personal Information Act, Act 4 of 2013 (“POPIA”).
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps being met. Monitors ongoing performance needs and training. Creates a positive environment that results in procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps being met. Monitors ongoing performance needs and training. Creates a positive environment that results in procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
Performance
CUSTOMER SERVICE
PEOPLE MANAGEMENT
sales experience.
sales experience.
responsible for all operations of the store. To ensure service delivery & compliance in all areas of operational To continually raise the standard of customer service delivery in the store. Industry specific retail patterns. Exceptional High levels of customer service Price Justification Knowledge Must have general Qualification would be advantageous Experienced in training staff on the job in terms of product, knowledge
With a focus on delivering exceptional customer service, driving sales, and maintaining the brand image expectations and provide ongoing feedback and training to support team development and performance improvement
With a focus on delivering exceptional customer service, driving sales, and maintaining the brand image expectations and provide ongoing feedback and training to support team development and performance improvement
With a focus on delivering exceptional customer service, driving sales, and maintaining the brand image expectations and provide ongoing feedback and training to support team development and performance improvement