the store, staff, and customers. CUSTOMER EXPERIENCE Responsible for customer satisfaction within the and the implantation and adherence to the customer service programme. HYGIENE AND HOUSE KEEPING Overall environment. Skills Required Honest and trustworthy Customer service orientated and a willingness to deal with
store. With a focus on delivering exceptional customer service, driving sales, and maintaining the brand
achieve sales targets and deliver outstanding customer experiences.
o Set clear expectations and
maintaining profitability.
o Resolve escalated customer issues or complaints promptly and effectively
ensuring a positive resolution and preserving customer satisfaction and loyalty.
o Implement initiatives
initiatives to enhance the overall customer experience.
o Oversee the visual presentation of the store
store. With a focus on delivering exceptional customer service, driving sales, and maintaining the brand
achieve sales targets and deliver outstanding customer experiences.
o Set clear expectations and
maintaining profitability.
o Resolve escalated customer issues or complaints promptly and effectively
ensuring a positive resolution and preserving customer satisfaction and loyalty.
o Implement initiatives
initiatives to enhance the overall customer experience.
o Oversee the visual presentation of the store
and reliable Hardworking with outstanding customer service experience 3 years' necessary similar experience
and reliable Hardworking with outstanding customer service experience 3 years' necessary similar experience
social media platforms and engage in feedback to customers Analyse, prepare and present reports on social competitions. Public Relations & Customer Service Manage customer database and newsletters, Website
social media platforms and engage in feedback to customers Analyse, prepare and present reports on social competitions. Public Relations & Customer Service Manage customer database and newsletters, Website
manage small team whilst building a positive and customer focused environment. Hands on with ability to
Handling costing negotiations with suppliers and customers. Strategically placing orders with suppliers based Ensuring accurate and timeous communication with customers and suppliers on all matters relating to design