strategy Engage stakeholders and manage adherence to Service Level Agreement (SLA) where applicable Ensure requirements Monitor and manage the productivity of service providers as per the SLA Maintain hygiene, health and Joint Ventures (JV's) Complete and monitor service provider scorecards as per the SLA (Blitz's, security operations processes Ensure exceptional customer service at all touch points Ensure efficient shop-keeping profitability Ensure stock integrity by adhering to correct stock management processes (e.g. red flag processes
the area. To support the management of customer service activities and staff competence so as to optimise weekly basis to ensure stores have enough, and the correct productto ensure the achievement of their sales
the area. To support the management of customer service activities and staff competence so as to optimise weekly basis to ensure stores have enough, and the correct productto ensure the achievement of their sales
and tables. Bag or package purchases, and ensure correct certification and valuation. Help customers try
and tables. Bag or package purchases, and ensure correct certification and valuation. Help customers try
placement, and overall presentation, and take corrective action as needed. Collaborate with store personnel
placement, and overall presentation, and take corrective action as needed. Collaborate with store personnel
placement, and overall presentation, and take corrective action as needed. Collaborate with store personnel
placement, and overall presentation, and take corrective action as needed. Collaborate with store personnel
merchandising and providing excellent customer service. You will be responsible for maintaining store the best products/services for their needs; Stay up to date on all products and services offered; Provide Provide exceptional customer service and enhance productivity level Engage customers in a professional manner Key Skills and knowledge: Merchandising Customer Service Sales Promotion Product Knowledge Team Collaboration merchandising is preferred. Excellent customer service and communication skills. Strong organizational