to all customers Ensure all out of stock queries from customers are followed up with the customer service service out of stock list Ensure all customer stock queries are dealt with and resolved Ensure the correct
to all customers Ensure all out of stock queries from customers are followed up with the customer service service out of stock list Ensure all customer stock queries are dealt with and resolved Ensure the correct
systems Prepared to work long hours Great customer Service Duties and Responsibilities: Manage Department Housekeeping standards are always maintained Ensure that Service Excellence is maintained at all times Open and
leadership, effective communication, world class service, effective talent management, merchandising excellence store teams
- A proven commitment to customer service excellence
- Superb interpersonal and
· Assisting customers in finding the products they’re looking for. · Processing customer payments at at the checkout point/till · Addressing customer complaints and inquiries. · Providing shopping advice advice and recommendations to customers. · Performing periodic price audits to resolve price discrepancies
profitability.
• Reporting
• Ensure Customer Expectations are met.
• Review Mystery shopper
reports
• Reinforce a culture of service minded staff to ensure Customer satisfaction.
• Ensure repair
tasks timeously. Addressing and investigating customer complaints. Adhering to all internal control policies market dynamics . Track record for excellent customer service. Proven experience of team management – minimum
with industry regulations, quality standards, and customer requirements. Requirements for the role include: experience in a similar role Retort and export customers experience.
purchase orders in response to product, materials, services and supply requirements established by various organisation. Have the ability to understand the customer's needs and then use the knowledge to help the
merchandising strategies to maximize sales and customer satisfaction. Visit assigned retail stores on Collect and analyze data on product performance, customer feedback, and sales trends to identify opportunities selling techniques to enhance product knowledge and customer engagement. Matric Own Car and Drivers Strong