effectiveness Financial effectiveness Customer service Merchandising Housekeeping Performance management effectiveness Stock control Health and Safety Security Ad hoc assignments Succession Planning and Management proven track record with providing a great customer service experience
maintained
Manager include delivering exceptional customer service through management of day-to-day operations, ensuring ensuring a well maintained, safe, hygienic and secure store environment, and minimize loss and shrinkage policies and procedures. Deliver exceptional customer service to both internal and external customers Develop Inventory Management System Enforce day-to-day security operations in store to minimise loss Sustain the functionality and safety Monitor performance of service providers and give feedback on performance to improve
Manager include delivering exceptional customer service through management of day-to-day operations, ensuring ensuring a well maintained, safe, hygienic and secure store environment, and minimize loss and shrinkage policies and procedures. Deliver exceptional customer service to both internal and external customers Develop Inventory Management System Enforce day-to-day security operations in store to minimise loss Sustain the functionality and safety Monitor performance of service providers and give feedback on performance to improve
quality, customer service and health and safety are met, resolving health and safety, security issues
quality, customer service and health and safety are met, resolving health and safety, security issues Responding chairing meetings; sales meetings, H&S and security meetings Updating colleagues on business performance Daily sales meetings with retail staff and attend security meetings Yearly Budgets Monthly
take preparations are done and manage process. Security Open and close shop Complete daily managers check sheet. Ensure that the alarms, cameras, and all security systems are in working order, maintained, and outsourced security guards to ensure adherence to all Company policies and procedures. General security awareness Proactively identify and resolve obstacles to customer service delivery in a timeous manner, implementing contingency Well-organised Energetic Open minded Passion for Customer service Salary – Market Related
Profitability and General Administration
- Securing full compliance in all aspects of the daily store
all departments of the store - Shrinkage & Security
- Staff Management Lead, supervise and performance
Standard Operating Procedures
- Customer Service
- Consistent Increasing of Customer Base
- Be Pro-Active and customer services orientated.
- Self-motivated
- Team
budget. To deliver high standards of customer service excellence consistently, through the achievement legislation, IR and safety and security procedures. Knowledge of customer service. Knowledge of merchandising