Recruit and train staff Deal with any enquiries and complaints and monitor customer service Serve customers position Familiarity with financial and customer service principles Good math skills with the ability to
Performance
CUSTOMER SERVICE
PEOPLE MANAGEMENT
Performance
CUSTOMER SERVICE
PEOPLE MANAGEMENT
Bloemfontein, Free State. Company Name: Surgo HR and Training. Surgo (PTY) Ltd, a global award winner in the Job Purpose: To deliver service excellence through efficient customer service, point of sale (POS) operational customer satisfaction. To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To efficiently execute and maintain all merchandising stock management procedures. Skills in customer service excellence. SA ID / Valid Work Permit (if applicable)
passionate individual with a flair for customer service, store operations, and staff motivation? We have management, a deep understanding of excellent customer service, and the ability to motivate personnel to perform Maintaining and delivering excellent customer service. Plan and oversee in-store promotions and merchandising operations and allocate responsibilities to personnel. Training and guiding staff members to achieve maximum performance customer complaints to uphold exceptional customer service. Strong leadership and team management skills.
merchandising, inventory management, and customer service excellence. Monitor daily store activities to ensure Recruit, induct, train, and onboard new store managers and staff. Provide ongoing training and development
budgeting, quality, P&L statements, hiring and training.
They also perform duties that include setting
shopper reports
• Reinforce a culture of service minded staff to ensure Customer satisfaction.
• Facilitate the training and development of employees to ensure correct
meets sales goals, provides excellent customer service, and maintains operational efficiency. The Department display standards. 2. Customer Service: - Provide exceptional customer service and address customer inquiries when necessary. 3. Team Leadership: - Recruit, train, supervise, and evaluate department staff. - Create team management skills. 4. Excellent customer service and communication skills. 5. Ability to work in
meets sales goals, provides excellent customer service, and maintains operational efficiency. The Department display standards. 2. Customer Service: - Provide exceptional customer service and address customer inquiries when necessary. 3. Team Leadership: - Recruit, train, supervise, and evaluate department staff. - Create team management skills. 4. Excellent customer service and communication skills. 5. Ability to work in
the group.
Facilitate procurement related training sessions across the outsourcing providers, subsidiaries
/>Compile plans, processes, work instructions, training material and how to guidelines to provide an enabling