MANAGEMENT
CUSTOMER SERVICE
Energetic.
The Store Manager will be responsible for leading a team of sales associates and ensuring
operation of the store. With a focus on delivering exceptional customer service, driving sales, and maintaining
Lead, motivate, and coach a team of sales associates to achieve sales targets and deliver outstanding customer
o Develop and implement strategies to drive sales growth and maximize revenue opportunities while
o Oversee the visual presentation of the store, ensuring that merchandise displays are aesthetically
MANAGEMENT
CUSTOMER SERVICE
conversations with the objective of marketing and selling store products. They also would inform customers of ongoing ongoing promotions, provide general assistance with questions and upselling, and help customers make the the store's products and services. We are on the hunt for a high-energy, confident Sales Assistant, who possible solutions. Assist with Replenishing stock and visual merchandise to ensure the store is always ready
the team effectively.
Key Responsi Management:
passionate individual with a flair for customer service, store operations, and staff motivation? We have an exciting opportunity for you to join our team as a Store Manager or Assistant Store Manager at CUM Books in the Western experienced Store Manager/Assistant Store Manager, you will oversee the daily operations of our store, ensuring Responsibilities: Organizing and overseeing all store operations. Leading and supervising a dedicated performance. Preparation and effective control of the store's budget, focusing on cost-efficiency. Efficient
service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a available for an Assistant Store Manager. The successful individual will report to the Store Manager. Job Purpose: To support the Store Manager in ensuring the efficient operation of the store and service excellence excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets the achievement of the stores financial performance by driving and maximising sales through the execution
Duties and responsibilities include training staff, managing inventory, ensuring a safe, clean and aesthetically aesthetically pleasing store environment and assisting customers. As well as promptly address and resolve customer complaints and any staff issues. Assisting the store manager in all areas of daily business operations maintaining suitable store inventory levels. Assisting with the development of new sales and recruitment strategies strategies. Ensuring the store environment complies with health and safety regulations. Maintaining a
The Assistant Store Manager is responsible for ensuring the smooth operation of the store's service departments compliance with all health and safety regulations and store policies. Maintain high standards of product quality presentation, and service. Implement and monitor store policies and procedures to ensure effective operations Financial Management: Assist in managing department budgets and control costs. Monitor sales performance and and implement strategies to achieve sales targets. Analyse financial reports and identify areas for improvement
Responsibilities: Operational Management: Supervise day-to-day store operations, ensuring smooth functioning and adherence standards. Implement and maintain high standards of store presentation, cleanliness, and organization. Required regular training sessions to uphold and improve store standards. Shop Floor Management: Oversee shop floor purchase stock, ensuring optimal product mix. Analyze sales trends to make informed purchasing decisions and meticulous attention to detail in all aspects of store operations, from inventory management to visual