the operations of the shopping centre, customer service, analyse sales & revenue reports and forecasting organization of the store. Customer Service: Provide excellent customer service by greeting and assisting customers Ensure that staff members are trained to deliver high-quality customer service. Sales and Revenue Generation: and Development: (160 Staff) Recruit, hire, and train new staff members. Schedule shifts and manage staff skills are needed to provide exceptional customer service and resolve issues effectively. Highly organized
your management team to meet sales objectives by training and mentoring staff. Monitoring stock levels and expectations to staff. Conducting and promoting training for continued skills improvement. Fostering a and industry regulations. Delivering excellent service to ensure high levels of customer satisfaction
your management team to meet sales objectives by training and mentoring staff. Monitoring stock levels and expectations to staff. Conducting and promoting training for continued skills improvement. Fostering a and industry regulations. Delivering excellent service to ensure high levels of customer satisfaction
of the store. Involvement in the recruitment, training, orientation, appraisal, and supervision of the the implantation and adherence to the customer service programme. HYGIENE AND HOUSE KEEPING Overall management COMMUNICATION Communicate productivity, staffing or training issues, system improvement needs, and other relevant Skills Required Honest and trustworthy Customer service orientated and a willingness to deal with people problems Take initiative Communication skills to train staff members and communicate problem areas Accurate
of the store. Involvement in the recruitment, training, orientation, appraisal, and supervision of the the implantation and adherence to the customer service programme. HYGIENE AND HOUSE KEEPING Overall management COMMUNICATION Communicate productivity, staffing or training issues, system improvement needs, and other relevant Skills Required Honest and trustworthy Customer service orientated and a willingness to deal with people problems Take initiative Communication skills to train staff members and communicate problem areas Accurate
franchised brands such as Retail outlets, Quick-service restaurants, Supermarkets, and Filling stations audits Develop food training programs for franchisees Focus on customer service excellence and franchisee achievement Ensure brand compliance Recruit and train staff Launch stores and select sites Improve GP inspections/audits, retail checklists, and online training programs nationally Evaluate franchisee performance audits Develop food training programs for franchisees Focus on customer service excellence and franchisee
franchised brands such as Retail outlets, Quick-service restaurants, Supermarkets, and Filling stations audits Develop food training programs for franchisees Focus on customer service excellence and franchisee achievement Ensure brand compliance Recruit and train staff Launch stores and select sites Improve GP inspections/audits, retail checklists, and online training programs nationally Evaluate franchisee performance audits Develop food training programs for franchisees Focus on customer service excellence and franchisee
maintained. Co-ordination of maintenance and repair services Protect and secure all company assets in the store Attend to alarm call outs. Customer Services Train staff in customer service Assist customers with enquiries enquiries and complaints. Apply Customer Service principles in a friendly and enthusiastic manner daily. Continuously tasking plans and goals. Encourage, assist, and train employees to become a motivated workforce driving assessments where required. First Aid / Firefighting training
allow), include all
documented coaching / training in commentaries to quantify scoring.Complete an
allow), include all documented
coaching / training in commentaties to quantify scoring
Effectively
Brand Partners, and actively participate in all trainings / visits by
brands and suppliers.
Maintain
nationalities / VIP clients.
Ensure positive Guest Service and Satisfaction through presence on shop floor
passionate individual with a flair for customer service, store operations, and staff motivation? We have management, a deep understanding of excellent customer service, and the ability to motivate personnel to perform Supervise and guide staff towards maximum performance Training of Staff Stock management and monitor of stock customer service Deal with complaints from customers to maintain excellent customer service Resolve any retail and or customer service sector Knowledge of retail and customer service best practices Outstanding