Performance
CUSTOMER SERVICE
training and development of employees to ensure correct competency
Performance
CUSTOMER SERVICE
training and development of employees to ensure correct competency
ensuring stock leaving stores via online store is correctly invoiced and accurately packed
1. Manage and mentor the sales team on service standards, product knowledge, and customer interaction and pricing on the sales floor are updated and correct.
7. General upkeep, maintenance, and attractiveness the disciplinary procedures, if appropriate, to correct unacceptable behaviour. Monitor reps attendance
ensuring stock leaving stores via online store is correctly invoiced and accurately packed. Communicate expected packed timeously. Ensure paperwork is completed correctly. Follow up immediately on customer queries and complaints, resolve through excellent customer service. Consistently meet the stores sales goals. Assess
/>
issues/complaints and take necessary steps to correct them.
/>
responsibilities: Ensure daily cash up is checked and correct. Compile daily petty cash, credit memo and voucher aware of the changes. Load customers details correctly on the accounting system. Ensure expiry sheet implementing guidelines given by management and taking corrective action where required. Retail hours will be applicable
responsibilities: Ensure daily cash up is checked and correct. Compile daily petty cash, credit memo and voucher aware of the changes. Load customers details correctly on the accounting system. Ensure expiry sheet implementing guidelines given by management and taking corrective action where required. Retail hours will be applicable