Business Analysis Exposure to Retail / Client Services environment is essential At least 5 years' experience continuous improvement teams, preferably in a service or operational / retail environment. Project management the process of providing excellent operational service (efficient, effective and qualitative), turnaround
responsible for all operations of the store. To ensure service delivery & compliance in all areas of operational To continually raise the standard of customer service delivery in the store. Industry specific retail patterns. Exceptional High levels of customer service Price Justification Knowledge Must have general
responsible for all operations of the store. To ensure service delivery & compliance in all areas of operational To continually raise the standard of customer service delivery in the store. Industry specific retail patterns. Exceptional High levels of customer service Price Justification Knowledge Must have general
budget. To deliver high standards of customer service excellence consistently, through the achievement and security procedures. Knowledge of customer service. Knowledge of merchandising (visual, layout, Plano
budget. To deliver high standards of customer service excellence consistently, through the achievement and security procedures. Knowledge of customer service. Knowledge of merchandising (visual, layout, Plano
Department Managers to provide exceptional customer service by ensuring a world class shopping experience for shopping experience is in line with the agreed service levels Manage operational standards and ensure
Department Managers to provide exceptional customer service by ensuring a world class shopping experience for shopping experience is in line with the agreed service levels Manage operational standards and ensure
maintained. Co-ordination of maintenance and repair services Protect and secure all company assets in the store Attend to alarm call outs. Customer Services Train staff in customer service Assist customers with enquiries enquiries and complaints. Apply Customer Service principles in a friendly and enthusiastic manner daily. Continuously
Control staff scheduling to drive effective customer service Ensure that all citizens are trained and qualified Partners/Franchisees and their team in conjunction with the Services Department. Assist in receiving, merchandising merchandising day with the Franchise Partners/Franchisees, Services department and citizens. Escalate any changes all required training, in conjunction with the Services department. Assist Franchise Partners/Franchisees
Control staff scheduling to drive effective customer service Ensure that all citizens are trained and qualified Partners/Franchisees and their team in conjunction with the Services Department. Assist in receiving, merchandising merchandising day with the Franchise Partners/Franchisees, Services department and citizens. Escalate any changes all required training, in conjunction with the Services department. Assist Franchise Partners/Franchisees