on a monthly basis • ensure high levels of customer service levels both in store and through online mediums
sales skills. Excellent interpersonal and customer service skills. Proficiency in data analysis and sales
sales skills. Excellent interpersonal and customer service skills. Proficiency in data analysis and sales
providing insights, as welll as engaging with service delivery teams among other functions. View our team Creating an Excel template highlighting the service requests worked on and logged, providing insights escalations and providing insights Engaging with service delivery teams Matric essential, tertiary qualification to 5 years experience in the fibre industry in customer care, sales and administration
providing insights, as welll as engaging with service delivery teams among other functions. View our team Creating an Excel template highlighting the service requests worked on and logged, providing insights escalations and providing insights Engaging with service delivery teams Matric essential, tertiary qualification to 5 years experience in the fibre industry in customer care, sales and administration
fulfil the necessary requirements within the Customer Services Division to support the Conversions &
fulfil the necessary requirements within the Customer Services Division to support the Conversions &
term relationships with fleet and micro rental customers to yield incremental volume and share for the
guidelines for fleet packages
? Analysing customer feedback and formulating recommendations regarding
/>and an ability to facilitate quick resolution of customer queries (technical or otherwise)
? Planning
links between the dealer network and corporate customers with a focus on increasing sales
? Liaising
input
? A very good understanding of CRM and customer contact programmes
? Proven negotiating/influencing
term relationships with fleet and micro rental customers to yield incremental volume and share for the guidelines for fleet packages
implementing a strategic sales plan that expands companys customer base and ensure its strong presence. Managing long-lasting customer relationships by partnering with them and understanding their needs. Resolve customer escalations