high-quality products and exceptional service to their customers. Why you should join them: Joining our quotations, managing orders, and ensuring excellent customer service. Responsibilities: Prepare and manage quotations quotations and sales orders for all products; Handle customer enquiries efficiently; Assist Sales Executives products as needed; Follow up on quotations with customers; Maintain and update CRM systems; Stay up-to-date in tele-sales activities and attend to walk-in customers; Follow up and coordinate the sales process. Requirements:
changes, trends and likely areas of impact on our services
Pass on information to Area Manager regarding
level of knowledge regarding the company and our services
Work with the marketing manager and or Area
arising
Visit prospect customers and introduce them to our services.
Perform other job-related
person
Willingness to travel to see account customers, to other stores and for training.
This sales and customer service role will include the following aspects: Customer Service Sales Marketing provide access to sales coaching and client product/services training. Please note our client asks us to remind
to existing customers Capturing and processing of invoices Maintain minimum required service levels to to customers Grow and expand the current customer base Keep customer database up to date Follow up all all queries with field staff and customers on a day to day basis Process stock returns Assist with management management of credit limits Process customer claims Grade 12 Previous Pastel Evolution experience essential meet deadlines Be able to communicate well with customers and other departments Office 365 proficient CTC
relationships with its customers. They are in charge of developing new market, new customers, building long-term relationships with a group of customers and generally stay with customers for the length of their relationship strategic planning, sales support, product design, service application, logistics, and marketing.
Key
build long-term relationships with customers.
knowledge of the medical equipment, product range and services provided by the company Responsible for lead generation appointments with existing and potential medical customers Completion of weekly planner and activity report development of relationships with new customers and managing existing customers Attend meetings, conferences and exhibitions as required promoting medical products and services Analysing the market and providing business feedback with the position Calling on hospitals, private customers, and Vets as per target numbers given Liaise with
knowledge of the medical equipment, product range and services provided by the company Responsible for lead generation appointments with existing and potential medical customers Completion of weekly planner and activity report development of relationships with new customers and managing existing customers Attend meetings, conferences and exhibitions as required promoting medical products and services Analysing the market and providing business feedback with the position Calling on hospitals, private customers, and Vets as per target numbers given Liaise with
company and prospects/clients
Manage a diverse customer base, including retail workshops, spares shops
/>Proactively sell products and services, performing cost-benefit analyses for customers
Maintain positive
highest level of service and customer support
Expedite the resolution of customer problems and complaints
knowledge of the medical equipment, product range and services provided by the company