Experienced Call centre Agents Needed, Salt River, Cape Town. Company Name: NCRMC. NCR Management Centre, an an outbound Call Centre has an exciting opportunity for dynamic and energetic individuals to assume the the responsibility as Call Centre Agent - reporting to the Floor Manager. The successful candidates is Requirements: At least 1-year experience within an call centre environment; Knowledge of Debt Review Cancellation agreed with the coach/manager. Adhere to the call centre policies and procedures at all times. Please
cycle and scoring process
Key Result Areas:
and facilitate future sales.
Keep records of calls and sales and note useful information.
Achieve
professional, client-centric manner Matric Contact Centre Experience – min 12 months Customer service sales
Duties:
Call clients to understand their insurance needs and financial goals.
Required:
Minimum of 2 years Call Centre sales experience.
Matric (Grade 12) Essential
information relating to sales tickets, inbound & outbound calls in the CRM system (Salesforce) at all software experience (desirable). Experience in inbound phone and email sales. Proficiency with computers
information relating to sales tickets, inbound & outbound calls in the CRM system (Salesforce) at all software experience (desirable). Experience in inbound phone and email sales. Proficiency with computers
to date via training and webinars. Taking inbound sales calls and responding to prospective customers, (Salesforce) with all client communications including calls, emails, and meetings. Maintaining and updating and Partner Forums. Success Metrics Making 600 calls per month. Conducting 60 meetings a month. Signing approach. Ability to make high volumes of sales calls. Pipeline Management. Good organisational skills
to date via training and webinars. Taking inbound sales calls and responding to prospective customers, (Salesforce) with all client communications including calls, emails, and meetings. Maintaining and updating and Partner Forums. Success Metrics Making 600 calls per month. Conducting 60 meetings a month. Signing approach. Ability to make high volumes of sales calls. Pipeline Management. Good organisational skills