relationships with existing customers, investigating underperforming customers and report any concerns for Experience.
growing with the company. Website enquiries Customer calls, emails, queries and complaints – after sales sales management Sales / Customer retention management and reports Customer sales – internal and external external Follow up on customer collection by ensuring payments and stock availability Customer exceptional requirements – Transport sheet, COC, Customer and credit limit proposal Updating customer information Sales targets investigations Working with dispatch team to manage customer orders and stock availability Assist external
growing with the company. Website enquiries Customer calls, emails, queries and complaints – after sales sales management Sales / Customer retention management and reports Customer sales – internal and external external Follow up on customer collection by ensuring payments and stock availability Customer exceptional requirements – Transport sheet, COC, Customer and credit limit proposal Updating customer information Sales targets investigations Working with dispatch team to manage customer orders and stock availability Assist external
To assist walk ins, online and telephone customers in a timeous, positive, friendly and efficient manner accurate customer services through quality checks and follow-up calls Addressing customers concerns and and responds to the customer inquiries promptly. Keep all regular and routine customer updated with regards services of the organization. Ensure priority customers are called daily before 8:30am to confirm orders for developments, information, or feedback gathered through customer interaction and forward onto sales supervisor
To assist walk ins, online and telephone customers in a timeous, positive, friendly and efficient manner accurate customer services through quality checks and follow-up calls Addressing customers concerns and and responds to the customer inquiries promptly. Keep all regular and routine customer updated with regards services of the organization. Ensure priority customers are called daily before 8:30am to confirm orders for developments, information, or feedback gathered through customer interaction and forward onto sales supervisor
record
necessary Build and develop customer relations. Provide specialist guidance to customer needs regarding required conditions. Quotation sends to customer with numerous follow up calls and visits. Ensure all sales documentation After sales service Day to day assistance with customer breakdowns/product issues Product knowledge will
necessary Build and develop customer relations. Provide specialist guidance to customer needs regarding required conditions. Quotation sends to customer with numerous follow up calls and visits. Ensure all sales documentation After sales service Day to day assistance with customer breakdowns/product issues Product knowledge will
targets Strong phone presence and experience in cold calling Proficient with corporate productivity and web follow-up and outbound cold calls, emails and client connects Understand customer needs and requirements Close clients acquired – growing repeat profitable customers Working hours – Monday to Friday 8am to 5pm –