(Gauteng) team. JOB DESCRIPTION: Responsible for all new business sales activities, from lead generation to account management Thorough understanding of all chemical and microbiological analyses carried out results. Resolving outstanding queries Follow up with all new clients regarding their first-time interactions Resolving all queries and customer complaints for new clients Monthly follow up meetings with all new clients monthly external meetings Sales Management Sales of all laboratory services Develops a market-segmented database
KM budget. Maintain a healthy database in that: all customers called on must comply with availability targets Availability Sell client focus brands in all the allocated outlets as per channel plan. Pricing and record all the sales and outlet information onto the allocated device or tool in all the allocated every visit as per schedule or cycle. Encourage all customer in base to keep and/or retain invoices for maintenance Verify and ensure hygiene (clean) of all client's coolers in the allocated base on every visit
monitors the performance of all new vehicle sales employees
To plan, manage and monitor the implementation of all sales activities and processes related to new, used routes, and that all deliveries are signed for. Ensure prompt service and feedback to all clients to grow for all after-sales related products represented by the company. Sales Administration Ensure all administration channels upwards as well as downwards. Carry out all reasonable instructions/ duties given to you by any
To plan, manage and monitor the implementation of all sales activities and processes related to new, used routes, and that all deliveries are signed for. Ensure prompt service and feedback to all clients to grow for all after-sales related products represented by the company. Sales Administration Ensure all administration channels upwards as well as downwards. Carry out all reasonable instructions/ duties given to you by any
group Standard Operating Procedures Implementing all standard operating procedures adopted by the company responds to the customer inquiries promptly. Keep all regular and routine customer updated with regards Respond to all customer queries received via email or telephone messages within two hours All offcut sizes queries All online query quotations must be sent out before COB on the same day received All instore
group Standard Operating Procedures Implementing all standard operating procedures adopted by the company responds to the customer inquiries promptly. Keep all regular and routine customer updated with regards Respond to all customer queries received via email or telephone messages within two hours All offcut sizes queries All online query quotations must be sent out before COB on the same day received All instore
documentation and Financial Needs Analysis (FNA) accompany all new business and / or client servicing
Checking Compliance is completed correctly
Ensuring that all Compliance documentation is loaded for the Internal Internal Compliance
Officer as well that all FNAs are attached to system on a daily basis
Keeping Advisor/s meeting with the client
Ensuring that ALL portfolios are prepared one week prior to the Advisor/s counter-offer letters and declines
Must attend all training sessions and ensure employee is ready for
Administration Staff Duties Internal sales, customer service All administration duties Quotes, Orders Assist sales Follow up with clients on outstanding item Save all client documents on the server – POs / SLAs / KPIs
Administration Staff Duties Internal sales, customer service All administration duties Quotes, Orders Assist sales Follow up with clients on outstanding item Save all client documents on the server – POs / SLAs / KPIs