services of a Manager in the Acquisitions Contact Centre situated at the Head Office based in Johannesburg performance areas whilst ensuring that the Contact Centre is operationally efficient. • Monitoring and Management in the fields of Sales and Marketing or Contact Centre management. • Compulsory:RE5 • Desirable: FAIS; experience in the management of a large Contact Centre Sales team • Essential: 3 Years experience in campaign management in an Inbound and Outbound Sales Contact Centre Competencies • Sales orientated • Target Driven
transport and be willing to
data is consistently updated including rep call adherence, call frequency and strike rate information is
data is consistently updated including rep call adherence, call frequency and strike rate information is efficiencies. Planning a weekly sales route call schedule and ensuring the call schedules are maintained. Assist reports on a daily basis: Limits exception report and call reports. Submit a weekly sales report to the GM reports in terms of the Revenue and GP: Rep call reports, call schedule adherence, strike rate and quotes
data is consistently updated including rep call adherence, call frequency and strike rate information is efficiencies. Planning a weekly sales route call schedule and ensuring the call schedules are maintained. Assist reports on a daily basis: Limits exception report and call reports. Submit a weekly sales report to the GM reports in terms of the Revenue and GP: Rep call reports, call schedule adherence, strike rate and quotes
have own reliable transport and be willing to CALLING ON AND SERVICING EXISTING CLIENT BASE Planning Planning and making sales Completing and submitting call plans and Prepare and submit quotes to Prepare and present submitting call plans and Prepare and submit quotes to Prepare and present sales Cold calling to identify
(PREMIUM/SALES REPRESENTATIVE) Database management Call and service a total number of outlets as per MSOP Maintain a healthy database in that: all customers called on must comply with availability requirements, coolers in the allocated base on every visit or call as per call cycle. Report damaged or malfunction coolers allocated outlets and capture the dates on every second call: Short-dated stock must be moved to the front to opposition in writing or photos as evidence on every call. Understand direct competitor within the allocated
(PREMIUM/SALES REPRESENTATIVE) Database management Call and service a total number of outlets as per MSOP Maintain a healthy database in that: all customers called on must comply with availability requirements, coolers in the allocated base on every visit or call as per call cycle. Report damaged or malfunction coolers allocated outlets and capture the dates on every second call: Short-dated stock must be moved to the front to opposition in writing or photos as evidence on every call. Understand direct competitor within the allocated
needs, identifying new sales opportunities through calls and emails and helping the Sales team close sales customer experience. Telesales: Calling current clients and cold calling potential clients Administration:
needs, identifying new sales opportunities through calls and emails and helping the Sales team close sales customer experience. Telesales: Calling current clients and cold calling potential clients Administration: