before and after every trip. Customer enquiries handled Meets customer's needs in terms of accuracy, relevance relevance, promptness and completeness Unresolved customer complaints are referred to the relevant staff Maintains discipline according to Company policy Meets customer requirements according to company policy. Dispatching staff's work and service levels meet organizational standards, legal requirements and customer expectations company standards i.e. cleanliness of coaches, service schedules, fuel consumption, aesthetics of all
before and after every trip. Customer enquiries handled Meets customer's needs in terms of accuracy, relevance relevance, promptness and completeness Unresolved customer complaints are referred to the relevant staff Maintains discipline according to Company policy Meets customer requirements according to company policy. Dispatching staff's work and service levels meet organizational standards, legal requirements and customer expectations company standards i.e. cleanliness of coaches, service schedules, fuel consumption, aesthetics of all
sale of products; effective communication to customers, regulatory authorities and internal stakeholders timeously sharing it with logistics service providers, agents and customers and monitoring the process to ensure all stakeholders informed of progress. Ensure customers are invoiced timeously and keep a record of invoices
sale of products; effective communication to customers, regulatory authorities and internal stakeholders timeously sharing it with logistics service providers, agents and customers and monitoring the process to ensure all stakeholders informed of progress. Ensure customers are invoiced timeously and keep a record of invoices
effectively. Positive attitude to effective customer service. General Administration / Clerical duties
effectively. Positive attitude to effective customer service. General Administration / Clerical duties
times. 1.1.4 Assisting customers with loading orders. 1.1.5 Deliveries to customers. Effective and expedient 1.1.7 Ensuring that stock being dispatched to customers is correct according to delivery notes. 1.1.8 Ensuring that delivery notes are signed correctly by customers and that copies thereof are returned and submitted Office Coordinator when the vehicle is due for a service and/or repair. 1.1.12 Handling of all relevant
Contribute to an effective service delivery through the handling, monitoring and control of shipments obtainlandside and transport rates, 3rd party Service provider costs and quality assure that the rates Invoice and Packing list prior to submission to Customs clearing team. Establish and develop strongly valued Sea Imports & Exports knowledge. Cargowise Customer commitments are met and exceeded Microsoft Office
contracts and service agreements with transportation carriers, freight forwarders, and logistics service providers with internal departments, external vendors, and customers. Leadership abilities with the capacity to motivate Knowledge of international trade regulations, customs procedures, and import/export documentation requirements
Contribute to an effective service delivery through the handling, monitoring and control of shipments obtainlandside and transport rates, 3rd party Service provider costs and quality assure that the rates Invoice and Packing list prior to submission to Customs clearing team. Establish and develop strongly valued Sea Imports & Exports knowledge. Cargowise Customer commitments are met and exceeded Microsoft Office