cost-effective transportation plans to optimize delivery or service routes. They analyze various factors such as distance patterns, delivery windows, vehicle capacity, and customer requirements to design routes that maximize productivity optimized routes for deliveries, pick-ups, or service calls using route planning software and analytical historical delivery patterns, traffic conditions, and customer locations to identify opportunities for route real-time to minimize disruptions and maintain service levels.
inter branch stock transfers, deliveries and customer service. 1. WAREHOUSE AND LOGISTICS EFFICIENCY · Contribute logistics problems while maintaining high levels of service delivery within budgetary requirements; · Monitor logistics data to others in the business to aid customer service and cost improvements. 2. PEOPLE MANAGEMENT Ensure compliance with import/export regulations/customs regulations, where applicable, and legal and health
inter branch stock transfers, deliveries and customer service. 1. WAREHOUSE AND LOGISTICS EFFICIENCY · Contribute logistics problems while maintaining high levels of service delivery within budgetary requirements; · Monitor logistics data to others in the business to aid customer service and cost improvements. 2. PEOPLE MANAGEMENT Ensure compliance with import/export regulations/customs regulations, where applicable, and legal and health
queries and responsibilities Management of Customer Service Report tracking Sales Contract management
queries and responsibilities Management of Customer Service Report tracking Sales Contract management
coordinating schedules for public transportation services to ensure efficient and reliable operations. The weekly, and monthly schedules for public transport services. Coordinate with route planners, dispatchers, operational staff to ensure alignment with service goals and customer demands. Consider factors such as traffic and relevant stakeholders. Work closely with customer service teams to address passenger inquiries related management duties as required. Customer: To assist with the management of customer/partner relationships from
Responsibilities
Customers
Identify and develop potential, sustainable customer relationships
Respond to customer enquiries / complaints
Lead in engagements and strategic customer interfaces
policy and local requirements.
Existing customer retention & continued patronage.
Timely
Timely & amicable settlement of customer issues
Alignment of Country RFR plans with country/regional/global
pricing
Defines, implements, monitors and enforces service and quality standards, in cooperation with product
loss ratios Route planning strategies Analysing customer feedback and information to develop fresh ideas
continuous improvement working closely with customer service department. Identify areas for improvement
maintenance)
Driver performances ensuring customer service standard is met. Occasional planning and budget
account and meets customer requirements. This involves management from customer service to financials to processes and procedures Internal and external services pertaining to the operation. Roles and Responsibilities: stock takes are carried out as per the Value and customer requirements. Ensure that all stock is checked
finance, information systems, people, projects and customers.
Leadership To build a performance and trips are coordinated seamlessly and exceeds customer expectations. To commit managers to incremental compromising safety, performance, quality and service delivery levels. Develop and propose profit strategies as the preferred service provider in the market place and deliver exceptional service to new and existing existing customers. Maintain professional and ethical relations with customers, suppliers and services (port