software Skills (Excel/Word/PPT) Be able to work on call Be able to work well in team Educational Requirements:
/>
excellent customer service? If yes, then this job could be for you Delivering goods to all our customers in operation Providing great customer service and efficient deliveries to our customers. Must have valid drivers You must have excellent time management skills. Customer service experience is essential. Must be Professional
excellent customer service? If yes, then this job could be for you Delivering goods to all our customers in operation Providing great customer service and efficient deliveries to our customers. Must have valid drivers You must have excellent time management skills. Customer service experience is essential. Must be Professional
leveraging the quality of service provided to customers, ensuring operational optimisation and process efficiency that will reflect positively on the customers' experiences. Kindly note that this is a currently projects within the business. Customer Services: Interaction with customers to provide distribution solutions Controller's role: 1. Customer (the Sales Force or Consumer): Analyze external customer's specific requirements closely with internal Departments and external customers in applying improvement plans. Collaborate closely
safe operation of the vehicle, as well as for the care and safety of passengers
(including SLA negotiations and management) to meet customer needs. MUST BE AVAILABLE IMMEDIATELY Implement projects within the business. Customer Services: Interaction with customers to provide distribution solutions Controller's role: Customer (our Sales Force or Consumer): Analyse external customer's specific requirements closely with internal Departments and external customers in applying improvement plans. Collaborate closely delivery services. Close monitoring of the external customer's (salesforce) KPIs and taking actions in co-ordination
(including SLA negotiations and management) to meet customer needs. MUST BE AVAILABLE IMMEDIATELY Implement projects within the business. Customer Services: Interaction with customers to provide distribution solutions Controller's role: Customer (our Sales Force or Consumer): Analyse external customer's specific requirements closely with internal Departments and external customers in applying improvement plans. Collaborate closely delivery services. Close monitoring of the external customer's (salesforce) KPIs and taking actions in co-ordination
quality reports conform to the requirements of the customer Evaluate and follow up on service levels Liaise Ensure KPI's are of the correct criteria Inform the customer immediately if there are any delivery delays Handle Handle and document all queries and customer complaints Monitor and compile daily and monthly reports and ensure the driver sign's for each POD Ensure customer satisfaction both internally and externally Liaise Quality, Health and Safety and KPI's Ensure that customer KPI's are known, understood, measured, managed
quality reports conform to the requirements of the customer Evaluate and follow up on service levels Liaise Ensure KPI's are of the correct criteria Inform the customer immediately if there are any delivery delays Handle Handle and document all queries and customer complaints Monitor and compile daily and monthly reports and ensure the driver sign's for each POD Ensure customer satisfaction both internally and externally Liaise Quality, Health and Safety and KPI's Ensure that customer KPI's are known, understood, measured, managed