communicated to relevant parties • Ensure all freight is correctly processed • Rectify any discrepancies from the requirements of the customer • Evaluate and follow up on service levels • Liaise with various departments within within Value • Ensure KPI's are of the correct criteria • Inform the customer immediately if there are any
packaging, equipment, machinery, professional services, spares, tooling, etc. in line with purchasing times, etc Participate in quality initiatives and corrective actions to address non-conformance to standards
packaging, equipment, machinery, professional services, spares, tooling, etc. in line with purchasing times, etc Participate in quality initiatives and corrective actions to address non-conformance to standards
progression of project processes and propose corrective actions to be implemented.
o Improve quality
o Root cause analysis, containment, and corrective actions.
o Implement and embed changed processes/systems
for maintaining and leveraging the quality of service provided to customers, ensuring operational optimisation (logistics/courier) projects within the business. Customer Services: Interaction with customers to provide distribution distribution solutions by focusing on value added services and new delivery methods. Identify areas of improvement customer's specific requirements for delivery services and include their requirements in company internal culture of continuous improvement for delivery services. Close monitoring of the external customer's (salesforce)
background/knowledge, to manage the usage of 3 rd party Courier services (including SLA negotiations and management) to (logistics/courier) projects within the business. Customer Services: Interaction with customers to provide distribution distribution solutions by focusing on value added services and new delivery methods. Identify areas of improvement customer's specific requirements for delivery services and include their requirements in company internal culture of continuous improvement for delivery services. Close monitoring of the external customer's (salesforce)
unaccounted trucks. Timeous rerouting of trucks into correct bays. Ensure that all the organizational rules
unaccounted trucks. Timeous rerouting of trucks into correct bays. Ensure that all the organizational rules
Adhere to all safety requirements and ensure correct PPE is worn at all times Minimum requirements Grade
transactions.
Customer Service: