distribution services to their clients, ensuring their satisfaction and trust in their services.
Job
and schedule shipments and deliveries to meet customer requirements and deadlines.
the suppliers and build relationships to ensure service levels are achieved.
co-ordinating and planning of transport/logistics services Ensuring that all deliveries are done in the most and achieving the highest possible level of customer service Ensure vehicle utilisation based on savings estimated and/or late deliveries timeously to customers Compile daily report on orders processed Check outstanding feedback on loads completed Resolve customer queries regarding in-transit damaged goods Report constructive feedback to and from transporters and customers, reporting to OPS lead Participate in planning
efficient and reliable transportation and distribution services to our clients, ensuring seamless delivery of processing proof of delivery (POD) documents, managing customer credits, and providing general administrative drivers and customers to resolve any discrepancies in delivery documentation.
achievement of production targets, service level agreement- and customer demand requirements. Key Performance and Reporting (25%) 3. Compliance (10%) 4. Customer Service (10%) 5. Staff Supervision (10%) 6. Cost and minimized. CUSTOMER SERVICE (10%) • Maintains effective working relationships with customers (both internal external) towards rendering highest quality of services. • Represents the company in meetings with relevant integrity in line with company core values. • Client / Customer / Employee satisfaction index. • Comebacks / discrepancies
achievement of production targets, service level agreement- and customer demand requirements. Key Performance and Reporting (25%) 3. Compliance (10%) 4. Customer Service (10%) 5. Staff Supervision (10%) 6. Cost and minimized. CUSTOMER SERVICE (10%) • Maintains effective working relationships with customers (both internal external) towards rendering highest quality of services. • Represents the company in meetings with relevant integrity in line with company core values. • Client / Customer / Employee satisfaction index. • Comebacks / discrepancies
distribution services to their clients, ensuring their satisfaction and trust in their services.
Job
effectively. Positive attitude to effective customer service. General Administration / Clerical duties
effectively. Positive attitude to effective customer service. General Administration / Clerical duties
products at the best possible price to deliver customer orders on time, in full and within the targeted inventory exceptions that could compromise customer service levels or that is in excess, for corrective the food / FMCG industry (preferably within food service) • Diploma or degree in supply chain, business