advantage Response centre background an advantage Excel experience should be medium to advanced Personal Sound computer literacy (Microsoft Office, Word, Excel) Precise and accurate attention to detail Energetic duties, relating to recording, reconciliation of data capturing. Updates job knowledge by studying new information. Assisting with the onboarding of customer details (credit application, subscription details…)
advantage Response centre background an advantage Excel experience should be medium to advanced Personal Sound computer literacy (Microsoft Office, Word, Excel) Precise and accurate attention to detail Energetic duties, relating to recording, reconciliation of data capturing. Updates job knowledge by studying new information. Assisting with the onboarding of customer details (credit application, subscription details…)
uick response to driver's problems i.e., customers refusing stock, truck breakdowns etc.
quality reports conform to the requirements of the customer Evaluate and follow up on service levels Liaise Ensure KPI's are of the correct criteria Inform the customer immediately if there are any delivery delays Handle Handle and document all queries and customer complaints Monitor and compile daily and monthly reports record keeping and maintain easy access to historical data Report any shortages or damages to the branches and ensure the driver sign's for each POD Ensure customer satisfaction both internally and externally Liaise
quality reports conform to the requirements of the customer Evaluate and follow up on service levels Liaise Ensure KPI's are of the correct criteria Inform the customer immediately if there are any delivery delays Handle Handle and document all queries and customer complaints Monitor and compile daily and monthly reports record keeping and maintain easy access to historical data Report any shortages or damages to the branches and ensure the driver sign's for each POD Ensure customer satisfaction both internally and externally Liaise
multiple priorities in a fast-paced environment Excellent leadership and team management skills, with the mindset with the ability to analyse data, identify trends, and make data-driven decisions to optimize operations
multiple priorities in a fast-paced environment Excellent leadership and team management skills, with the mindset with the ability to analyse data, identify trends, and make data-driven decisions to optimize operations
priorities in a fast-paced
environment.
deadlines Attention to detail Work under pressure Excellent customer service skills Sound understanding of Incoterms
deadlines Attention to detail Work under pressure Excellent customer service skills Sound understanding of Incoterms