operations Quick response to driver's problems i.e., customers refusing stock, truck breakdowns etc. Liaising rate my delivery KPIs by calling drivers and customers. Compiling distribution reports required for DPO Conducting trade visits to check on customers and drivers. Skills Strong Excel skills & knowledge of other chain and or logistics. 2 years' experience in a customer service role within an FMCG Supply chain and or
required
performance of the transport to home delivery customers. SLA performance management: It will be the responsibility ensure the onsite processes are adhered to by both customers and staff to ensure that deliveries are collected reports to be sent out On time collection from customers 98% of orders Respect and Care: Always show respect advantageous Excellent elocution in English and presentation capabilities MS Office (Excel, Word, PowerPoint
performance of the transport to home delivery customers. SLA performance management: It will be the responsibility ensure the onsite processes are adhered to by both customers and staff to ensure that deliveries are collected reports to be sent out On time collection from customers 98% of orders Respect and Care: Always show respect advantageous Excellent elocution in English and presentation capabilities MS Office (Excel, Word, PowerPoint
containers, Freight rates, Quoting, Billing of customers, Reporting, Systems, Controls, Files, Paperwork Coordinate with shipping lines, freight forwarders, and customs brokers to ensure smooth and efficient cargo movement compliance with all international trade regulations and customs requirements. - Maintain accurate records of all process, ensuring timely submission of documents to customs authorities. 3. Cost Management: - Negotiate freight regulations and customs procedures. - Strong negotiation and contract management skills. - Excellent organizational
containers, Freight rates, Quoting, Billing of customers, Reporting, Systems, Controls, Files, Paperwork Coordinate with shipping lines, freight forwarders, and customs brokers to ensure smooth and efficient cargo movement compliance with all international trade regulations and customs requirements. - Maintain accurate records of all process, ensuring timely submission of documents to customs authorities. 3. Cost Management: - Negotiate freight regulations and customs procedures. - Strong negotiation and contract management skills. - Excellent organizational
communication to customers in terms of expected delivery times, resolving customer queries and driver that will create hard and soft benefits for the customer. Daily functions are initially for the most part Computer literacy: An intermediate knowledge of Excel, Word. People skills: Ability to communicate and
communication to customers in terms of expected delivery times, resolving customer queries and driver that will create hard and soft benefits for the customer. Daily functions are initially for the most part Computer literacy: An intermediate knowledge of Excel, Word. People skills: Ability to communicate and
optimize delivery routes and schedules. Provide excellent customer service when interacting with clients or fitness to handle loading and unloading tasks. Excellent communication and interpersonal skills. Ability
optimize delivery routes and schedules. Provide excellent customer service when interacting with clients or fitness to handle loading and unloading tasks. Excellent communication and interpersonal skills. Ability