handling, timely deliveries, and excellent customer service. This position requires strong organizational and Collaborate with other departments, such as logistics and customer service, to streamline operations or delivery delays. Customer Service: Work closely with customer service teams to address customer inquiries improvements to enhance service quality. Collaborate with the customer service department to resolve escalated
handling, timely deliveries, and excellent customer service. This position requires strong organizational and Collaborate with other departments, such as logistics and customer service, to streamline operations or delivery delays. Customer Service: Work closely with customer service teams to address customer inquiries improvements to enhance service quality. Collaborate with the customer service department to resolve escalated
production, productivity, quality and customer-service standards; resolve problems; complete audits; identify contract labour to revenues; Responsible for all department operational supervisors, with review/approval issues related to equipment quality, customer service, or accidents and mishaps on-site; Communicate Communicate all operating policies and/or issues at department meetings Work closely with the inventory manager expenses Communicate with legal counsel and safety department to ensure all processes remain compliant with
ng and acquiring business through exceptional service delivery and relationship building and assisting and procedures of operations across the entire department;
Performing regular operational e and coordinate at all times with the Legal department on customs and/or road authorities' procedures cargo;
In liaison with the Finance department, ensure adequate funds available for the entire policies and liaise and coordinate with the HR Department in regard with staff grievances and concerns
function as a whole Profitability of the transport department, constant implementation of cost lowering initiatives
improvement working closely with customer service department. Identify areas for improvement in the transport
maintenance)
Driver performances ensuring customer service standard is met. Occasional planning and budget
Forecasts goals and objectives for the department and strives to meet them.
Purchase order
Trace shipping of orders.
Helping field service personnel upon request .
Meet monthly sales motivates, and monitors the performance of all parts department staff.
Prepares and administers an annual annual operating budget for the parts department.
Establishes pricing parameters that generate enough
Ensures that the same high-quality level of service provided to outside customers is also provided
background/knowledge, to manage the usage of 3 rd party Courier services (including SLA negotiations and management) to (logistics/courier) projects within the business. Customer Services: Interaction with customers to provide distribution distribution solutions by focusing on value added services and new delivery methods. Identify areas of improvement customer's specific requirements for delivery services and include their requirements in company internal procedures and measures. Work closely with internal Departments and external customers in applying improvement
Our client requires the services of a Europe Liaison Material Planner (Advanced) – Rosslyn/Home Office members of service providers (sea/airfreight) to discuss performance and work towards overall service improvement Support in the tendering phase for new logistic Service Providers (LSP's) Support in emergency part steering Establishing a close network to relating business departments (in plant) in order to support material control concepts for overseas supply Support for the finance department in questions regarding the correct billing (for
>Submit new vehicle registrations to license department received for internal or external clients daily
Planning and managing transportation and customer services Directing, optimizing and coordinating full cycle logistics, warehouse, transportation and customer services, in consultation wit the General Manager, Plant complaints Manage, coach and train Transport Department employees Manage budgets, costs, productivity compliance and development of policies for the department in line with the relevant legislation and procedures