met
management of operational processes and contracts/service
Develop and maintain procedures which relate
entertainment when necessary
Audit the quality of service provided through personal interaction with the
the customer on an ongoing basis and timeous corrective action is taken when required
Monitoring and
submit cash book payments so that the costs are correctly allocated
Report weekly on projects contract
housekeeping audits are conducted regularly and that corrective action is taken if required. This includes
efficiency and reduce costs. Coordinate with other departments to understand transportation needs and requirements trucking companies, freight forwarders, and courier services. Negotiate rates and contracts with carriers to to ensure competitive pricing and reliable service. Evaluate carrier performance and address any issues goods. Implement corrective actions to prevent future occurrences. Customer Service : Provide excellent excellent customer service by ensuring timely and accurate delivery of goods. Communicate with customers regarding
efficiency and reduce costs. Coordinate with other departments to understand transportation needs and requirements trucking companies, freight forwarders, and courier services. Negotiate rates and contracts with carriers to to ensure competitive pricing and reliable service. Evaluate carrier performance and address any issues goods. Implement corrective actions to prevent future occurrences. Customer Service : Provide excellent excellent customer service by ensuring timely and accurate delivery of goods. Communicate with customers regarding
sufficient feedback to staff - Provide support to the department where required - Ensure compliance with relevant relevant legislation - Ensure the department complies with all relevant legislation - Manage Risks - Proactively compliance to systems, processes and controls. Customer Services / Relationship Management - Establish and manage address required forums / events - Manage client services - Handle escalated problems, enquiries and needs products and services - Maintain excellent client services - Ensure competitive products and services - Ensure
distinctive, cost-effective, and efficient travel service delivery.
REISSUING TICKETS, RESERVATIONS, AND profiles
PROFIT PERFORMANCE
of business/service agreements and performance evaluation with suppliers, taking corrective action as
effectiveness of the overall Aftersales Parts department. The candidate will thus, be a key member of
and other departments
Forecasts goals and objectives for the department and strives to meet them.
Purchase order
Trace shipping of orders.
Helping field service personnel upon request .
Meet monthly sales motivates, and monitors the performance of all parts department staff.
Prepares and administers an annual annual operating budget for the parts department.
Establishes pricing parameters that generate enough
Ensures that the same high-quality level of service provided to outside customers is also provided