packaging is advantageous Proven dispatch and service environment Experience in WMS, inventory systems relating to orders and fulfillment. Third party service providers – Maintain long-lasting and mutually mutually beneficial relationships with all service providers. Customer queries/complaints – Managing all internal daily outputs. Training & Development – Monitor and coordinate team operational training requirements
ensure the smooth operation of their busy delivery service. The successful applicant will have a friendly skills. No previous experience is necessary as full training will be given but most important is a positive
cost-effective procurement of raw materials, goods, and services for our mining and metal production operations Higher in Supply Chain, Logistics, Industrial Engineering, or Business Administration. - 10-15 years of
ensure consistent delivery of excellent Customer service across all departments
Duties &
and on time
Achieve agreed Customer Service turnaround standards
Ensure deliveries
couriers are within agreed service standards
Monitor Customer service standards in the Call Centre
and absenteeism management
Facilitate training and development interventions
Review
transport fleet vehicles are properly maintained and serviced Identify operational issues, potentail problems Human Resources Arrange for the induction and training off all new staff Must also monitor drivers' punctuality: Monitor and manage KPI's for staff appraisal. Ensure training and development of srivers to improve performance basis Customer care Provide exceptional client service and continuously follow up Engage with current and analytical abilities Customer centric and service orientated Must be able to function effectively
transport fleet vehicles are properly maintained and serviced Identify operational issues, potentail problems Human Resources Arrange for the induction and training off all new staff Must also monitor drivers' punctuality: Monitor and manage KPI's for staff appraisal. Ensure training and development of srivers to improve performance basis Customer care Provide exceptional client service and continuously follow up Engage with current and analytical abilities Customer centric and service orientated Must be able to function effectively
the operations and activities of the Warehouse. Train, assign, supervise and evaluate assigned staff Excel Behavioural Competencies: Action oriented Service oriented Ability to work under pressure Integrity
the operations and activities of the Warehouse. Train, assign, supervise and evaluate assigned staff Excel Behavioural Competencies: Action oriented Service oriented Ability to work under pressure Integrity
Individual needs to have proven experience in training and assessing of Truck Drivers, for reputable Honesty, good work ethics, patience and structured training skills are required Valid truck license essential
years of experience in a similar role within the engineering or manufacturing environment