cancellations with appropriate e-mail follow-up to customer and relevant Trade Manager, where applicable. years of Shipping Experience 3 years of client services experience in similar environment Skills Good Display a high level of attention to detail. Good customer orientation Planning and Organisation skills
Introduction Our client offers transport services across South Africa, specializing in efficient on-carriage Town, Durban, and Johannesburg, as well as direct customer delivery. They're leaders in global supply chain required acquittals Completing customs bill of entries and submission of customs excise accounts Verifying bill of entries for customs purposes and acting as SACD representative during Customs inspections Managing detained cargo and supervising/developing Bond/Custom staff Liaising with clients regarding workload
depth knowledge of all customs legislations and acts, in order to process all customs documentation. Prepare accordance with client's physical shipments & customers SLI, volume, value of goods, country of origin consignment progress. Coordinate shipping with customs agents locally Coordinate with clearance agents a fast paced culture, have a positive outlook. Service Excellence - Must be the best at what they do and flexible, customer focused, feel the need to constantly improve, provide top quality service, attention
rd party Courier services (including SLA negotiations and management) to meet customer needs. MUST BE AVAILABLE projects within the business. Customer Services: Interaction with customers to provide distribution solutions solutions by focusing on value added services and new delivery methods. Identify areas of improvement within Controller's role: Customer (our Sales Force or Consumer): Analyse external customer's specific requirements requirements for delivery services and include their requirements in company internal procedures and measures
economic fortunes of Africa”. Finance Support Services Division has a vacant post for a Supervisor: Warehousing responsibility for correcting problems: Gives responses to customer's questions and follow-up their inquiries, requests
/>
/>
handling, timely deliveries, and excellent customer service. This position requires strong organizational support to ensure a high level of performance and customer satisfaction. Conduct regular performance evaluations with other departments, such as logistics and customer service, to streamline operations. Monitor and maintain delivery delays. Customer Service: Work closely with customer service teams to address customer inquiries, requests. Monitor customer feedback and implement improvements to enhance service quality. Collaborate
handling, timely deliveries, and excellent customer service. This position requires strong organizational support to ensure a high level of performance and customer satisfaction. Conduct regular performance evaluations with other departments, such as logistics and customer service, to streamline operations. Monitor and maintain delivery delays. Customer Service: Work closely with customer service teams to address customer inquiries, requests. Monitor customer feedback and implement improvements to enhance service quality. Collaborate
SARS regulations, and maintaining high levels of customer satisfaction. Manage the day-to-day operations including access control and surveillance. Liaise with customs officials, freight forwarders, and other stakeholders reports, receipt and dispatch documentation, and customs documentation. Implement and maintain Standard the bond store. Ensure customer satisfaction through timely and efficient service. KPIs: Inventory Accuracy breaches. Zero security breaches Customer Satisfaction Achieve a customer satisfaction rating of 95% or