Zoom etc.) Key Performance Areas Chemical Stock Room: Ensure chemical storage areas are always neat and issued to departments – i.e. Stock Tanks, Spotting Room, Guest Laundry, Garments & Hospitality. Weekly
compliance to systems, processes and controls. Customer Services / Relationship Management: Establish and manage address required forums / events Manage client services Handle escalated problems, enquiries and needs products and services Maintain excellent client services Ensure competitive products and services Ensure the suppliers and buyers Excellent Service Delivery: Deliver client services Handle client enquiries and provide
compliance to systems, processes and controls. Customer Services / Relationship Management: Establish and manage address required forums / events Manage client services Handle escalated problems, enquiries and needs products and services Maintain excellent client services Ensure competitive products and services Ensure the suppliers and buyers Excellent Service Delivery: Deliver client services Handle client enquiries and provide
clients Service Level Agreement (SLA)
Rate Updates Carrier Haulage Market our clients' services and develop solutions for client requirements are performing to agreed service level standards Service Level Agreements Service Level Agreements Updates
Rate Updates Carrier Haulage Market our clients' services and develop solutions for client requirements are performing to agreed service level standards Service Level Agreements Service Level Agreements Updates
route planning
Safety:
Customer Service: If you provide services directly to customers, you are and ensuring that you are paid promptly for your services.
Time Management:
/>Distribution of staff schedules to various transport service providers for staff transport
Logistical
station to ensure all station service are in place with start of service, if required.
SECONDARY
skilled to provide WIC services
Multi skilled to provide cashier services
Multi skilled to provide
provide Call Centre services
Direct station and communication system faults to maintenance
department/Call
budgetary objectives Maintaining high quality customer service After hours offloading/loading of vehicles as required relationships with third party service providers and clients Managing of vehicles, services, licensing etc Managing
budgetary objectives Maintaining high quality customer service After hours offloading/loading of vehicles as required relationships with third party service providers and clients Managing of vehicles, services, licensing etc Managing