(KPIs) related to sales, service, quality, and profitability, taking corrective actions as needed. Team managers and staff to deliver outstanding customer service and uphold brand standards. Foster a culture of or customer complaints promptly and implement corrective actions to prevent recurrence. Customer Experience experience. Train restaurant staff on customer service standards, up-selling techniques, and conflict
(KPIs) related to sales, service, quality, and profitability, taking corrective actions as needed. Team managers and staff to deliver outstanding customer service and uphold brand standards. Foster a culture of or customer complaints promptly and implement corrective actions to prevent recurrence. Customer Experience experience. Train restaurant staff on customer service standards, up-selling techniques, and conflict
authorisations, deal with budget variances and take corrective actions. Maximize all aspects of profitability productivity whilst maintaining the brand standards of service and quality. Management: Direct and manage the the management and compliance of SLAs. Customer Service: Monitor guest, tenant and supplier satisfaction revenues. Support the marketing of the precinct's services and facilities. Capability required: Degree in
authorisations, deal with budget variances and take corrective actions. Maximize all aspects of profitability productivity whilst maintaining the brand standards of service and quality. Management: Direct and manage the the management and compliance of SLAs. Customer Service: Monitor guest, tenant and supplier satisfaction revenues. Support the marketing of the precinct's services and facilities. Capability required: Degree in
procedures are adhered to at all times. Ensure that the correct level of supplies is ordered, deliveries checked staff receive a comprehensive induction and are correctly trained to perform those tasks assigned to them;
products, resources, and services to ensure the best price. Maintain vendor and service provider relationships partnerships. Analyse invoices to ensure correct products/services were received at the expected cost. Collaborate
products, resources, and services to ensure the best price. Maintain vendor and service provider relationships partnerships. Analyse invoices to ensure correct products/services were received at the expected cost. Collaborate
promot health and safety standards Ensure excellent service to customers Ensure quality products to customers are properly trained Assist all staff to follow correct procedures Be able to work long hours and shifts
high standard of service Inter-active approach to the floor – notice lack of service efficiencies – action plans implemented by management, short / long term Correct handling of equipment / know how to use (credit
high standard of service Inter-active approach to the floor – notice lack of service efficiencies – action plans implemented by management, short / long term Correct handling of equipment / know how to use (credit – know the daily specials Execute outstanding service standard to achieve sales targets personally and to be communicated with management Quality and Service Ensure restaurant is set up via standard, each be impeccable at all times Assist to maintain service standards, assist if needed – clutter on table