in-depth analysis and research of market trends, customer behaviours, and competitive dynamics. You will support our goal of becoming the leading quick-service restaurant brand in the region. Conduct comprehensive comprehensive market research to identify trends, customer preferences, and new growth opportunities. Analyze Analyze sales data, marketing performance, and customer feedback to evaluate the effectiveness of marketing analysis or market research, preferably in the food service or retail industry. Proficiency in analytics software
in-depth analysis and research of market trends, customer behaviours, and competitive dynamics. You will support our goal of becoming the leading quick-service restaurant brand in the region. Conduct comprehensive comprehensive market research to identify trends, customer preferences, and new growth opportunities. Analyze Analyze sales data, marketing performance, and customer feedback to evaluate the effectiveness of marketing analysis or market research, preferably in the food service or retail industry. Proficiency in analytics software
implementing best practices, and delivering exceptional customer experiences across our restaurant outlets in Kenya performance indicators (KPIs) related to sales, service, quality, and profitability, taking corrective managers and staff to deliver outstanding customer service and uphold brand standards. Foster a culture or customer complaints promptly and implement corrective actions to prevent recurrence. Customer Experience Experience and Satisfaction: Monitor customer feedback and satisfaction levels, identifying areas for improvement
implementing best practices, and delivering exceptional customer experiences across our restaurant outlets in Kenya performance indicators (KPIs) related to sales, service, quality, and profitability, taking corrective managers and staff to deliver outstanding customer service and uphold brand standards. Foster a culture or customer complaints promptly and implement corrective actions to prevent recurrence. Customer Experience Experience and Satisfaction: Monitor customer feedback and satisfaction levels, identifying areas for improvement
high standard of service Inter-active approach to the floor – notice lack of service efficiencies – action effectively with customers Ensure daily creation of suitable atmosphere for customers Contribute towards – know the daily specials Execute outstanding service standard to achieve sales targets personally and to be communicated with management Quality and Service Ensure restaurant is set up via standard, each follow procedures on complaint handling Ensure customers are greeted when arriving as well as departing
the menu to align with seasonal availability and customer preferences. Ensure menu items are diverse and adherence to safety standards. Customer Interaction : Engage with customers to receive feedback and ensure Address and resolve customer complaints or issues related to food quality or service. Administrative Duties Coordinate with front-of-house staff to ensure seamless service. Salary: R15 000 R15 000
the menu to align with seasonal availability and customer preferences. Ensure menu items are diverse and adherence to safety standards. Customer Interaction : Engage with customers to receive feedback and ensure Address and resolve customer complaints or issues related to food quality or service. Administrative Duties Coordinate with front-of-house staff to ensure seamless service. Salary: R15 000 R15 000
completed for service and maintenance issues Customer complaints during service (food and service) 1 - 3 years
environment Shift planning Customer interaction Set the standard for customer service and resolve inquiries
functions and events. These commercial facilities and services add to the high-quality teaching & learning maintenance thereof when necessary. Providing good customer service to the relevant stakeholders. Provide guidance communication skills Strong interpersonal skills Good customer service skills Ability to work in a team Good organisational