and the team are aware of all hotel programs, services, accommodations types, promotions, rates, and promotions and specials and that they are booked correctly
assimilated. · applying the performance management and corrective action tools in accordance with the Hotel’s Code with the aim of exhausting all opportunities to correct and support staff before utilising avenues for sufficient labour available to meet our high guest service standards while keeping labour costs to a minimum; responsibility leave; and recording all attendance correctly and timeously on Net TimeSheet · recommending maintain high standards and provide the best possible service to guests, and implement improvements where required
Housekeeping department ensuring rooms are prepared and service daily in accordance with Red Carnation standards assuring company policies and procedures are correctly followed are necessary qualities for successful assimilated. · applying the performance management and corrective action tools in accordance with the Hotel’s Code with the aim of exhausting all opportunities to correct and support staff before utilising avenues for maintain high standards and provide the best possible service to guests, and implement improvements where required
Safety and Finance.
Assistant. Duties include: Provide quality laundry service. Maintain infection control standards at all times of humour. You will share our clients customer service values. Experience in a similar role is preferred
personal service - knowledge of principles and processes for providing customer and personal services. This needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
establishment to ensure that guest services are consistent with set standards of service and quality, and the desired
restaurant operations during breakfast service. Deliver superior service and maximize customer satisfaction Competencies: Ensures every aspect of breakfast service adheres to the highest standards of excellence
restaurant operations during breakfast service. Deliver superior service and maximize customer satisfaction Competencies: Ensures every aspect of breakfast service adheres to the highest standards of excellence
environment a must Minimum 1 year experience in guest service MS Office, Semper and GAAP preferred Attention