management Communication with external parties eg. service providers, customers etc. Work closely with the
Responsibilities Include (but are not limited to):
Divisional Manager - Quick Service Restaurants (JB4463) Richards Bay, KwaZulu-Natal R20 - R25,000 per track record of success in managing multiple Quick Service Restaurant (QSR) units, we want to hear from you management Communicate with external parties (service providers, customers) in the QSR industry Drive management Communicate with external parties (service providers, customers) in the QSR industry Drive
Beverage Operations - Ensure that waiters, room service staff, and barmen are always correctly and smartly smartly dressed, offering professional and courteous service, while maintaining clean and well-kept restaurants and ensuring prompt, standards-compliant room service orders and impeccable table appointments, including and address training needs, conduct regular on-the-job training, and ensure staff are trained in health and safety measures.
kitchens to ensure a set standard of food served, and training to be done where necessary
Supervise and lead a team of food and beverage service staff, including waiters, bartenders, host/hostesses guidance, training, and support to ensure high-quality service delivery.
Customer Service: Ensure Ensure exceptional customer service by interacting with guests, addressing their needs and inquiries scheduling breaks, monitoring service flow, and maintaining service standards.
Ordering food and beverage preparation, presentation, and service to ensure quality standards are met, recipes are
Responsibilities: Supervise and train housekeeping staff to ensure consistent quality of service. Develop and implement address guest feedback regarding housekeeping services. Conduct regular inspections to ensure cleanliness regulations and standards. Create and implement training programs to continuously improve housekeeping pressure and manage multiple priorities. Customer service-oriented mindset with a focus on guest satisfaction
Responsibilities: Supervise and train housekeeping staff to ensure consistent quality of service. Develop and implement address guest feedback regarding housekeeping services. Conduct regular inspections to ensure cleanliness regulations and standards. Create and implement training programs to continuously improve housekeeping pressure and manage multiple priorities. Customer service-oriented mindset with a focus on guest satisfaction
beverage staff, ensuring high levels of customer service and satisfaction, and maximizing profitability customer service and satisfaction by setting and maintaining high standards for food quality, service, and of food and beverage staff, including hiring, training, scheduling, and performance management. Develop and organizational skills. Exceptional customer service skills and a commitment to maintaining high standards
outstanding guest service skills.
RESPONSIBILITIES: