Restaurant Group KZN Responsibilities: Develop training materials, manuals, and resources that align with brand standards. Conduct engaging and interactive training sessions for new hires and existing employees as food preparation, safety protocols, customer service, and product knowledge. Demonstrate proper techniques consistency in service delivery. Collaborate with store managers and supervisors to identify training needs and regulations, and best practices to continuously enhance training programs and ensure compliance. Foster a positive
Group in Johannesburg Responsibilities: Develop training materials, manuals, and resources that align with brand standards. Conduct engaging and interactive training sessions for new hires and existing employees as food preparation, safety protocols, customer service, and product knowledge. Demonstrate proper techniques consistency in service delivery. Collaborate with store managers and supervisors to identify training needs and regulations, and best practices to continuously enhance training programs and ensure compliance. Foster a positive
Group in Johannesburg Responsibilities: Develop training materials, manuals, and resources that align with brand standards. Conduct engaging and interactive training sessions for new hires and existing employees as food preparation, safety protocols, customer service, and product knowledge. Demonstrate proper techniques consistency in service delivery. Collaborate with store managers and supervisors to identify training needs and regulations, and best practices to continuously enhance training programs and ensure compliance. Foster a positive
Skills: Candidates should possess excellent customer service skills, including the ability to anticipate guest managing a diverse team of staff. Experience in staff training, performance management, and team development systems (PMS), booking engines, and point-of-sale (POS) systems is beneficial. Training in relevant software
will serve as a brand ambassador, responsible for training and upskilling clients on the various Italian experience as a Barista Trainer Proven ability to train and upskill individuals in a professional setting interpersonal and customer service skills Ability to create engaging and informative training sessions Organisational Organisational skills to manage training schedules and client follow-ups Problem-solving skills to address client Duties and Responsibilities: Conduct comprehensive training sessions for clients on the use and maintenance
will serve as a brand ambassador, responsible for training and upskilling clients on the various Italian experience as a Barista Trainer Proven ability to train and upskill individuals in a professional setting interpersonal and customer service skills Ability to create engaging and informative training sessions Organisational Organisational skills to manage training schedules and client follow-ups Problem-solving skills to address client Duties and Responsibilities: Conduct comprehensive training sessions for clients on the use and maintenance
Beverage Operations - Ensure that waiters, room service staff, and barmen are always correctly and smartly smartly dressed, offering professional and courteous service, while maintaining clean and well-kept restaurants and ensuring prompt, standards-compliant room service orders and impeccable table appointments, including and address training needs, conduct regular on-the-job training, and ensure staff are trained in health and safety measures.
kitchens to ensure a set standard of food served, and training to be done where necessary
operations of food and beverage services.
Supervise and lead a team of food and beverage service staff, including waiters, bartenders, host/hostesses guidance, training, and support to ensure high-quality service delivery.
Customer Service: Ensure Ensure exceptional customer service by interacting with guests, addressing their needs and inquiries scheduling breaks, monitoring service flow, and maintaining service standards.
Ordering food and beverage preparation, presentation, and service to ensure quality standards are met, recipes are