of hotel operations to ensure exceptional guest service and efficient management of daily activities at procedures to ensure efficient flow of all hotel services and departments (front desk, housekeeping, restaurants hotel staff and management, providing guidance and support to ensure smooth operations. Ensure compliance areas of concern. Ensure that high-quality guest services are provided by all departments, meeting or exceeding opportunities for cost-saving measures while maintaining service quality. Responsible for maximizing revenue and
of hotel operations to ensure exceptional guest service and efficient management of daily activities at procedures to ensure efficient flow of all hotel services and departments (front desk, housekeeping, restaurants hotel staff and management, providing guidance and support to ensure smooth operations. Ensure compliance areas of concern. Ensure that high-quality guest services are provided by all departments, meeting or exceeding opportunities for cost-saving measures while maintaining service quality. Responsible for maximizing revenue and
s & Procedures
House Experience - a plus
displays.
as required.Education and Certification:
almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly stock control and orders
game reserve's operations, including guest services, accommodation, and activities
KEY RESPONSIBILITIES:
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalised service is delivered to the guests, in all locations, by functioning conditions. In conjunction with HR, support the selection of appropriately competent employees degree of service orientation, professional charm and who can uphold the company values. Support the HR