Front Office, maintenance, and housekeeping departments, ensuring the smooth operation of our hotel. liaison between Reservations and Front Office Departments
Supervise and lead a team of food and beverage service staff, including waiters, bartenders, host/hostesses high-quality service delivery.
Customer Service: Ensure exceptional customer service by scheduling breaks, monitoring service flow, and maintaining service standards.
Ordering food and beverage preparation, presentation, and service to ensure quality standards are met, recipes are Development: Provide training to staff on service standards, product knowledge, menu items, upselling
and equipped with items required for efficient service Maintain a high standard and appearance of team as required by the lodge or requested by guests Social engagement with guests as required Management of
and equipped with items required for efficient service Maintain a high standard and appearance of team as required by the lodge or requested by guests Social engagement with guests as required Management of
hardworking, honest, has excellent communication and social skills to assist with the day-to-day operations organisational and management skills. Exceptional customer service skills. Reliable with a clean Criminal and credit
management and other departments Attend to guest comments and issues Oversee service and front of house
management and other departments Attend to guest comments and issues Oversee service and front of house
Night Auditor/Receptionist in our Front Office Department, City Centre, Cape Town. Company Name: Cape Town Regular updating of guest lists and forward to departments. Close liaison with Housekeeping on check-outs including emergency Procedures and Minimum. Guest Service Standards Ensure that all charges are correctly guest folio before being sent to the Accounts Department. Ensure that float, cash and credit takings for
motivate our staff to provide excellent customer service. Responsibilities include maintaining the restaurant's production, productivity, quality, and customer-service standards. Know how to oversee the dining room manual. Providing a high quality and consistent service to both internal and external customers Have a down procedures Work in co-operation with other departments, develop and maintain an effective working relationship House restaurant operations. Deliver superior service and maximize customer satisfaction. Responsible
motivate our staff to provide excellent customer service. Responsibilities include maintaining the restaurant's production, productivity, quality, and customer-service standards. Know how to oversee the dining room manual. Providing a high quality and consistent service to both internal and external customers Have a down procedures Work in co-operation with other departments, develop and maintain an effective working relationship House restaurant operations. Deliver superior service and maximize customer satisfaction. Responsible