understanding of operations Assist in maintenance, front office and housekeeping departments as per operational policies and procedures are adhered to Correct office procedures by all Rooms Division departments Assist house files Compiling appliance manuals Updating of master inventory costs Assist in creating hotel operational
vacancy for a Night Auditor/Receptionist in our Front Office Department, City Centre, Cape Town. Company Name: Literate with skills in Excel & Word. Room Master experience advantageous. Fluent in English & familiar with the Hotel's Rates Policy and Front Office Procedures and Policies including emergency Procedures
advantage.
passion for exceptional service whilst maintaining a high degree of operational delivery, no problem is too occupancy changes to all departments Training on Front Office Procedures / SOP's Driving PIT check procedure check-in/out Manage the monthly reconciliation of Front Office External Supplier Accounts (external airport transfers and Management Accounts, the stationary and Front Office budgets Minimize waste and control resources within within your department Managing the Front Office floats (reception and “Forex”) Ensure, enforce and maintain
passion for exceptional service whilst maintaining a high degree of operational delivery, no problem is too occupancy changes to all departments Training on Front Office Procedures / SOP's Driving PIT check procedure check-in/out Manage the monthly reconciliation of Front Office External Supplier Accounts (external airport transfers and Management Accounts, the stationary and Front Office budgets Minimize waste and control resources within within your department Managing the Front Office floats (reception and “Forex”) Ensure, enforce and maintain
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a proven track record of consistently delivering high levels of customer service and operational excellence mentor department heads and staff members to ensure high levels of performance and guest satisfaction. Monitor knowledge of hotel operations, including front office, housekeeping, food and beverage, and maintenance abilities and a track record of building and motivating high-performing teams. Ability to work under pressure management software (i.e. Protel etc.) and Microsoft Office applications. Strong analytical and problem-solving
a proven track record of consistently delivering high levels of customer service and operational excellence mentor department heads and staff members to ensure high levels of performance and guest satisfaction. Monitor knowledge of hotel operations, including front office, housekeeping, food and beverage, and maintenance abilities and a track record of building and motivating high-performing teams. Ability to work under pressure management software (i.e. Protel etc.) and Microsoft Office applications. Strong analytical and problem-solving
ood Sales/Marketing and time management
Computer literate with working knowledge of Microsoft Office Outlook, Word and Excel · Solid financial understanding aspects of a hotel from a maintenance perspective · Highly presentable · Excellent command of the English knowledge and responsibilities be learned and mastered quickly and thoroughly. It is expected that communication problem solving to overcome any obstacles to achieving high quality, timely results. If the job requires delegation Computer literate with working knowledge of Microsoft Office Outlook, Word and Excel · Solid financial understanding