centres to maintain/improve profitability, customer service and various commercial aspects.
Experience
experience in a customer service role
This role ensures that our Food and Beverage services are of exceptional quality, offering outstanding
Competencies:
smooth operation of the front office and guest services at the resort. Overall, as a resort front office responsibilities, and maintain high standards of service will contribute significantly to the success of and check-out procedures, reservations, guest services, and room assignments.
Supervising drivers to ensure they provide excellent customer service to guests.
Handling Guest Concerns: to enhance their skills and knowledge in guest service, reservation systems, and other relevant areas
Stock Control/Stock Takes/Cash Ups/Management of service and staff/Management of Uber Eats/Customer Care but
SkillsGreat People engagement. Great Customer service skills. Ability to oversee and manage staff effectively effectively. Well experienced at managing service within a busy restaurant. Experience at coordinating
completed for service and maintenance issues Customer complaints during service (food and service) 1 - 3 years
for our guests, providing exceptional customer service and ensuring a seamless experience from check-in handling inquiries, and assisting with various guest services to uphold our lodges reputation for excellence
Responsibilities/Duties:
analyses
receive consistent and satisfactory product and service delivery in line with established 5-star standards strategy and budget, whilst delivering impeccable service.
Solid experience