Restaurant Group KZN Responsibilities: Develop training materials, manuals, and resources that align with brand standards. Conduct engaging and interactive training sessions for new hires and existing employees as food preparation, safety protocols, customer service, and product knowledge. Demonstrate proper techniques consistency in service delivery. Collaborate with store managers and supervisors to identify training needs and regulations, and best practices to continuously enhance training programs and ensure compliance. Foster a positive
Restaurant Group KZN Responsibilities: Develop training materials, manuals, and resources that align with brand standards. Conduct engaging and interactive training sessions for new hires and existing employees as food preparation, safety protocols, customer service, and product knowledge. Demonstrate proper techniques consistency in service delivery. Collaborate with store managers and supervisors to identify training needs and regulations, and best practices to continuously enhance training programs and ensure compliance. Foster a positive
Group in Johannesburg Responsibilities: Develop training materials, manuals, and resources that align with brand standards. Conduct engaging and interactive training sessions for new hires and existing employees as food preparation, safety protocols, customer service, and product knowledge. Demonstrate proper techniques consistency in service delivery. Collaborate with store managers and supervisors to identify training needs and regulations, and best practices to continuously enhance training programs and ensure compliance. Foster a positive
Group in Johannesburg Responsibilities: Develop training materials, manuals, and resources that align with brand standards. Conduct engaging and interactive training sessions for new hires and existing employees as food preparation, safety protocols, customer service, and product knowledge. Demonstrate proper techniques consistency in service delivery. Collaborate with store managers and supervisors to identify training needs and regulations, and best practices to continuously enhance training programs and ensure compliance. Foster a positive
Job Requirements Supervision of Staff: Hiring, training, and supervising F&B staff. Scheduling shifts kitchen staff to ensure timely and quality food service. Inventory and Supplies: Managing inventory of trends and adjusting prices accordingly. Customer Service Guest Satisfaction: Ensuring high levels of customer customer satisfaction through excellent service. Handling customer complaints and resolving issues. Gathering beverages served. Implementing and maintaining service standards. Marketing and Promotions Marketing Strategies:
Job Requirements Supervision of Staff: Hiring, training, and supervising F&B staff. Scheduling shifts kitchen staff to ensure timely and quality food service. Inventory and Supplies: Managing inventory of trends and adjusting prices accordingly. Customer Service Guest Satisfaction: Ensuring high levels of customer customer satisfaction through excellent service. Handling customer complaints and resolving issues. Gathering beverages served. Implementing and maintaining service standards. Marketing and Promotions Marketing Strategies:
Beverage Operations - Ensure that waiters, room service staff, and barmen are always correctly and smartly smartly dressed, offering professional and courteous service, while maintaining clean and well-kept restaurants and ensuring prompt, standards-compliant room service orders and impeccable table appointments, including and address training needs, conduct regular on-the-job training, and ensure staff are trained in health and safety measures.
including, a strong focus and accountability toward training, regular performance appraisals, department meetings DELIVERY OF SERVICE – Through management of team members across all Food and Beverage service areas, with exceptional and consistent delivery of products and service levels. • SYSTEMS & PROCEDURES - Implement team in all service areas, identifying and applying a disciplined approach to providing training when opportunities LOYALTY – Ensure training and implementation of early guest recognition, anticipatory service and a consistent
including, a strong focus and accountability toward training, regular performance appraisals, department meetings DELIVERY OF SERVICE – Through management of team members across all Food and Beverage service areas, with exceptional and consistent delivery of products and service levels. • SYSTEMS & PROCEDURES - Implement team in all service areas, identifying and applying a disciplined approach to providing training when opportunities LOYALTY – Ensure training and implementation of early guest recognition, anticipatory service and a consistent
kitchens to ensure a set standard of food served, and training to be done where necessary