ensure effective donor recruitment and customer service delivery through a variety of in and outbound customer stakeholders, negotiate and implement individual service level agreements with various departments. 1.4 whilst delivering an efficient service. 1.5 Effective support of Donor Services in ensuring that collections collections to target, donor retention and good customer service. 2.1 Drive proactive quality assurance and take inbound and outbound communication and customer service delivery. 2.7 Generate and present relevant reports
based in Sandton requires the services of a call centre agent. Customer service Client liaison - telephone
Customer Service Ambassador to be the face of our company and promote our products and services in our our Randburg store. Post about our products/services online (e.g. social media and forums) Create, share customers Thoroughly understand our products and services to inform potential customers Use word-of-mouth
successful customer-facing agents to deliver the best service in the insurance industry • Manages people related absence and attrition within the team to ensure service level contributions are met/exceeded • Manages written correspondence • Ensure efficiency of service productivity and performance in the contact centre own competencies • Deliver exceptional customer service that exceeds customers' expectations through proactive order to drive and achieve relevant product and service targets • Completed Matric (Grade 12) • 2-3 years'
South Africa's financial services industry. We're passionate about financial services and the good it can We're applying these same principles to financial services to create products that better meet our clients' communication and improving their new business, servicing and claim journeys. • Champion the Customer Experience experience in working with client and/or intermediary service providers. Your knowledge: • Sound knowledge of
South Africa's financial services industry. We're passionate about financial services and the good it can We're applying these same principles to financial services to create products that better meet our clients' communication and improving their new business, servicing and claim journeys. • Champion the Customer Experience experience in working with client and/or intermediary service providers. Your knowledge: • Sound knowledge of
communication and improving their new business, servicing and claim journeys. Champion the customer experience experience in working with client and/or intermediary service providers. Numeracy – Accounting and Data analytics
communication and improving their new business, servicing and claim journeys. Champion the customer experience experience in working with client and/or intermediary service providers. Numeracy – Accounting and Data analytics
experience in working with client and/or intermediary service providers.
experience in working with client and/or intermediary service providers.