and efficiently.
quality, ensuring prompt resolution and minimal wait times for customers. ✅ 24/7 Support: Whether it's day meeting performance metrics, including call handling time, first-call resolution rate, and customer satisfaction
essential
- Strong attention to quality control and time management
- Effective persuasion and negotiation
3rd Party orders are picked on time and in full.
be able to work independently, Must be able to work under pressure, Must have a good working track record
front desk
multibrand franchised Motor Dealership and have working knowledge of any current DMS. Ideally, this dealership
Service Advisor duties
Have working knowledge of a DMS
A stable work history
Contactable references
claims at a customer level or store level
Essential:
Must have worked in the Fraud Department if not must be the level 2ic
Matric
Must be able to work rotational shifts which include the weekend (40
Requirements
good sense of customer care