required to assist with the repair of printers from time to time depending on the workload. Attend to customer advising of technician allocated and estimated arrival time of technician Capturing of spares used and other capturing on financial and CRM system Excellent time management EXPERIENCE 1 Year service Controller
dyamic team of Call Centre Agents. This is a full-time on-site role for a Call Center Agent located in service, ensuring customer satisfaction, and offering timely and accurate support. The agent will need to have
and Collaboration: Ability to work effectively as part of a team and collaborate with other security personnel
productively under pressure.
Ability to manage time effectively.
Good communication skills with
shipments. Know truck arrival times for all branches daily.
Response time to queries must be within
objectives. Compliance Oversight: Ensure accurate and timely sales tax filings, documentation, and reconciliation customer portfolio, and efficiently prioritize your time. The reference number for this position is LJ58960
discipline to ensure tasks will be completed on time Operating independently and on own initiative within
discipline to ensure tasks will be completed on time Operating independently and on own initiative within
Compliance or QA related experience
Delegation: Assigning tasks to team members and ensuring timely completion. Conflict Resolution: Mediating and Resolve customer complaints and inquiries in a timely and efficient manner Analyse customer service trends