concerns.
guidelines, and customer concerns. Parts and Inventory Management: Ordering necessary parts and materials for vehicle records of parts inventory and usage. Work Order Management: Tracking the progress of service jobs and updating
and areas of improvement. Present findings to management and recommend actionable strategies to improve them into the QA/QC process. Compliance and Risk Management: Ensure that all customer interactions comply and training. Strong organizational and time management skills. Personal Attributes: High level of integrity
Medical-Health Insurance Funeral Cover Job Responsibilities: Manage large amounts of inbound and outbound calls in and customer contentment. Convey feedback to Management about product matters, service patterns, and addressing concerns empathetically, and proactively managing potential issues. Assess own performance through
Medical-Health Insurance Funeral Cover Job Responsibilities: Manage large amounts of inbound and outbound calls in and customer contentment. Convey feedback to Management about product matters, service patterns, and addressing concerns empathetically, and proactively managing potential issues. Assess own performance through
and areas of improvement. Present findings to management and recommend actionable strategies to improve them into the QA/QC process. Compliance and Risk Management: Ensure that all customer interactions comply and training. Strong organizational and time management skills. Personal Attributes: High level of integrity
Non-negotiable. Be computer literate Have excellent time management skills Have excellent listening skills Be able
Packs) when needed. ▪ Ensure workflow is loaded and managed within SLA timelines on relevant workflow system pressure. ▪ Ability to multi-task, set priorities and manage time effectively. ▪ Commitment to service excellence
and/or concerns according to the relevant SOP. Manage all the escalations within the SLA requirements improved customer experience and retain the customer. Manage time and workloads to ensure that deadlines and
and/or concerns according to the relevant SOP. Manage all the escalations within the SLA requirements improved customer experience and retain the customer. Manage time and workloads to ensure that deadlines and