Customer Service Position Requirements: 12 Months Call Centre Experience Matric Clear Criminal Record ITC
communicate fluently in English and Afrikaans • 1 year call centre or customer service experience Key Competencies:
airline reservations systems & handle voice calls in English & German may include some written service levels.
Demanding and time-sensitive call center environment
Requirements
Native Savings
Please note: We are a Contact Centre operating on a 24/7 basis, thus all shifts are
communicating with clients via email, video, or phone call. Own reactive client success processes: cancellations experience Experience with Microsoft 365 Admin Centre/Google Workspace Admin preferred Ability to build
bookings. Overseeing and managing the service Centre's scheduling and workflow. Informing customers of has previously worked for an aftermarket service centres such as BOSCH, e-Car, Car Service City, CARtime
clients even when you are busy, smile). Answer calls in a friendly professional manner. Accurately book