ever cold call. How you'll role You'll develop and manage customer relationships that promote retention and technical issues is beneficial. What you'll do Manage the client relationships as soon as campaigns have autonomously vs the problems that need senior management Own the solution that you and the team come up things that work well etc) share these with senior management Where appropriate and relevant, on-sell and up-sell 1 year of experience in customer service/account management Microsoft Office experience CRM system knowledge
As a freelance community manager with a focus on weekends and public holidays, you must foster engagement loyalty. Included in this role, will be risk management, some content development and attendance of key their community. The post Freelance Community Manager – Weekends and Public Holidays appeared first on
you'll work A trailblazer in the digital property management sector, prioritising customer-centric solutions financial management, issue resolution, and team development. You will be responsible for managing customer new lease agreements, including setting up Xero accounts, generating invoices, sending mandates, and ensuring interaction (15%): address incoming calls related to account queries with professionalism, escalate or transfer complex financial disputes Outstanding rental management (15%): pursue outstanding rental payments using
The Client Accounts Department is a dynamic and integral part of our organization, specializing in outbound responsibility is to engage with existing clients whose accounts are in default, assisting them in making payment payment arrangements and handling various account-related inquiries. We pride ourselves on delivering exceptional Other ad hoc calls and duties related to Client Accounts Have a 3-year Degree or Diploma. Previous experience
The Client Accounts Department is a dynamic and integral part of our organization, specializing in outbound responsibility is to engage with existing clients whose accounts are in default, assisting them in making payment payment arrangements and handling various account-related inquiries. We pride ourselves on delivering exceptional Other ad hoc calls and duties related to Client Accounts Have a 3-year Degree or Diploma. Previous experience
center analytics and reporting, workforce management, call accounting tools, and more. Answering Inbound calls
the accuracy of information in a timely manner. Manage , coordinate, and track the customer service team operation. Generate daily, weekly, and monthly management reports. Prioritise customer queries and ensure capabilities and experience. Active performance management of operational teams. Undertake any additional or responsibilities as reasonably expected by management. Contribute to a culture of service excellence requirements and service level agreements and actively manage adherence to schedule. Comply with standard operating
the accuracy of information in a timely manner. Manage , coordinate, and track the customer service team operation. Generate daily, weekly, and monthly management reports. Prioritise customer queries and ensure capabilities and experience. Active performance management of operational teams. Undertake any additional or responsibilities as reasonably expected by management. Contribute to a culture of service excellence requirements and service level agreements and actively manage adherence to schedule. Comply with standard operating
Medical-Health Insurance Funeral Cover Job Responsibilities: Manage large amounts of inbound and outbound calls in and efficient admin operation. Update customer account/details with necessary information when needed and customer contentment. Convey feedback to Management about product matters, service patterns, and addressing concerns empathetically, and proactively managing potential issues. Assess own performance through