Hestony Transport currently holds a vacancy for a Driver: Light Duty Reporting to the Parts Manager, this Night Shift from 20h00 TO 05h00 Give Driver Training to drivers/customers on handover of new vehicles vehicles Complete all necessary reports for Driver Training given. Move vehicles between dealership/suppliers/customers Experience A minimum of Grade 12 Must have a valid driver’s Code 14(EC) license A valid PDP Skills and Personal Excellent time management skills Problem solving Driver Trainer Qualification with an OEM or similar would
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps unique challenges and essential needs of e-Hailing drivers in our dynamic industry. Our mission is simple yet impactful: To elevate the earnings of every driver, enhance their overall well-being, and elevate Funeral Cover Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and manner. Manage , coordinate, and track the customer service team activities to achieve agreed plans, targets
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps unique challenges and essential needs of e-Hailing drivers in our dynamic industry. Our mission is simple yet impactful: To elevate the earnings of every driver, enhance their overall well-being, and elevate Funeral Cover Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and manner. Manage , coordinate, and track the customer service team activities to achieve agreed plans, targets
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps unique challenges and essential needs of e-Hailing drivers in our dynamic industry. Our mission is simple yet impactful: To elevate the earnings of every driver, enhance their overall well-being, and elevate to provide product and service information to customers. Prepare customer service reports and checks, to Maintain a comprehensive grasp of our products, services, and policies to supply accurate information to
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps unique challenges and essential needs of e-Hailing drivers in our dynamic industry. Our mission is simple yet impactful: To elevate the earnings of every driver, enhance their overall well-being, and elevate to provide product and service information to customers. Prepare customer service reports and checks, to Maintain a comprehensive grasp of our products, services, and policies to supply accurate information to
inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
Â
Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put courier option Reduce cost to serve Use economy service 95% of time. Ensure what is supposed to be collected collected Daily tracking of couriered (low touch deliveries), Check Courier portal for updates and add to Experience: 2- 3 years' experience in sales, customer service, or telemarketing. 2 years' experience in call
Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put courier option Reduce cost to serve Use economy service 95% of time. Ensure what is supposed to be collected collected Daily tracking of couriered (low touch deliveries), Check Courier portal for updates and add to Experience: 2- 3 years' experience in sales, customer service, or telemarketing. 2 years' experience in call
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps unique challenges and essential needs of e-Hailing drivers in our dynamic industry. Our mission is simple yet impactful: To elevate the earnings of every driver, enhance their overall well-being, and elevate and recommend actionable strategies to improve service quality. Maintain accurate records of all evaluations
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps unique challenges and essential needs of e-Hailing drivers in our dynamic industry. Our mission is simple yet impactful: To elevate the earnings of every driver, enhance their overall well-being, and elevate and recommend actionable strategies to improve service quality. Maintain accurate records of all evaluations