prioritising customer-centric solutions and aiming to set higher standards in service and societal impact balance and sustainability. How you'll role As a Customer Support Specialist at this scaling startup, you you will play a vital role in handling customer interactions and financial transactions. This position position is ideal for individuals adept at customer service, focusing on financial management, issue resolution development. You will be responsible for managing customer inquiries, handling disputes, and enhancing your
pride ourselves on delivering exceptional customer service and maintaining strong client relationships experience in a call centre, collections, or customer service role is preferred. Strong communication and
pride ourselves on delivering exceptional customer service and maintaining strong client relationships experience in a call centre, collections, or customer service role is preferred. Strong communication and
approach with customers . Clear, effective and courteous communication with customers and between departments interaction with supervisors and managers. Customer service orientated . Manage the till area and ensure
approach with customers . Clear, effective and courteous communication with customers and between departments interaction with supervisors and managers. Customer service orientated . Manage the till area and ensure
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stakeholders, negotiate and implement individual service level agreements with various departments.
1 operating model improves the customer experience whilst delivering an efficient service.
1.5 Effective
pharmaceutical products, tracking orders, and ensuring customer satisfaction.
Key Responsibilit >
pharmaceutical products, tracking orders, and ensuring customer satisfaction.
Key Responsibilit >
and offer customer support. The goal, overall, is to build both the engagement rate and customer loyalty
all social media portals. Handle inquiries and customer concerns over the phone and via email. responsible campaigns and promotions aimed at this group of customers.