and areas of improvement. Present findings to management and recommend actionable strategies to improve them into the QA/QC process. Compliance and Risk Management: Ensure that all customer interactions comply and training. Strong organizational and time management skills. Personal Attributes: High level of integrity
call center analytics and reporting, workforce management, call accounting tools, and more. Answering Inbound
: Communication Negotiation skills Good time management Customer Oriented Patience and diligence Team
: Communication Negotiation skills Good time management Customer Oriented Patience and diligence Team