estate. Provide pro-active, on demand financial service and advice to customers within your allocated customer clear criminal record A clear credit record Valid Driver's License Access to a vehicle for work purpose Minimum
estate. Provide pro-active, on demand financial service and advice to customers within your allocated customer clear criminal record A clear credit record Valid Driver's License Access to a vehicle for work purpose Minimum
Location: Century City
Salary: R 14 000 Per Month
Duties:
estate. Provide pro-active, on demand financial service and advice to customers within your allocated customer clear criminal record A clear credit record Valid Driver's License Access to a vehicle for work purpose Minimum
estate. Provide pro-active, on demand financial service and advice to customers within your allocated customer clear criminal record A clear credit record Valid Driver's License Access to a vehicle for work purpose Minimum
broker/client queries Articulate company products and services to brokers/clients Liaise with broker consultants Matric RE 5 advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' years' Call Centre experience in a Financial Services or Medical Health environment. Excellent oral and Attention to detail and accuracy Knowledge of customer service principles and practices A record of confidence skills - Microsoft Office a must Excellent customer service skills Ability to handle pressure - always remain
inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
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pride ourselves on delivering exceptional customer service and maintaining strong client relationships through experience in a call centre, collections, or customer service role is preferred. Strong communication and negotiation
pride ourselves on delivering exceptional customer service and maintaining strong client relationships through experience in a call centre, collections, or customer service role is preferred. Strong communication and negotiation
escalate issues to supervisors. Provide product and service information to customers Matric Must have Call