NQF 4 Certificate grade 12 NQF 4 Regulatory Examinations 5 (FAIS Accreditation) NQF 5 Diploma (Preferable
NQF 4 Certificate grade 12 NQF 4 Regulatory Examinations 5 (FAIS Accreditation) NQF 5 Diploma (Preferable
product adoption, growth, and retention. Manage the tickets, maintaining SLA's, communicating with clients
requests, or user issues to the Support Centre via ticketing system, where needed. • Effective handling of
requests, or user issues to the Support Centre via ticketing system, where needed. • Effective handling of
call centre and we assist Debt Counsellors via ticketing system. The assistance is not limited to DCs only
managing all the business criticalities • Managing of tickets from the OCE system. Assists others in the management
managing all the business criticalities • Managing of tickets from the OCE system. Assists others in the management
Information • Showing Composure • Resolving Conflict • Examining Information • Developing Expertise • Adopting
Information • Showing Composure • Resolving Conflict • Examining Information • Developing Expertise • Adopting